In appreciation for referring two people to H&R Block I received in the mail two gift cards. Each for $20. Then came the pandemic & I just put them in a drawer . They both state good thru 04/2024. I received an email from H&R Block reminding me to file my taxes & I remembered that I had these cards. When I called to activate I was informed that due to lack of activity the funds were removed from both cards, & I was given a case # [protected]. To date nothing done. Is this any way to treat customers?