We have a flooring company installed Mannington Engineered Wood (Bengal Bay) to our first floor 7 months ago. After 7 months the floor start showing dents, scratching and marring. The wood has chipped off in some of the joints and looks awful. We contacted our installer. Initially they said they for sure will help with the claim. Claim was submitted (together with the samples they requested) and it took 8 weeks to hear from them. And they said there is no problem. They didn't even send an inspector to check the flooring which was put just 7 months ago. They don't care about their customers. Their customer service is very unprofessional as well. On top of their poor quality products, so utterly disappointed in the absolute lack of integrity and ownership of this company. Zero work ethics. Very disappointed.