We purchased a used camper from Haylett RV in Coldwater MI. on 5/06/17. This was a major purchase for us, as we have only a minimal amount of camping knowledge. We made sure our salesman knew this. When we first met and talked to the salesman he was cheerful and outgoing, it wasn't long before he became sullen and uncooperative. When we first seen the video of our unit the person on the video said that this unit had not been cannibalized but it was and we were told by our salesman that he didn't know about that but that he would "look" into it. Well needless to say we had to purchase a deep cell battery and battery box that were missing from the unit. I was told I could purchase a battery from Haylett for $148.00. We had had decided to obtain our own financing at a better interest rate and he became upset about it. We had set up an appointment to pick our unit up and were told it would be cleaned and ready to go, this appointment was for 2 weeks later. When we arrived for our appointment we were disappointed to see the unit had not been cleaned inside or outside when we asked why the salesman said they were busy and didn't have time to do it. Well after some discussion we decided that we would leave with our camper so with the salesman's help we hooked up and left. When I arrived home and was unhooking the trailer I found on the trailer tongue a stamped in note saying this unit required a 2 5/16" ball. Well I was shocked because my pick up had a 2" ball! The salesman had NOT said anything about this and he even helped put the trailer on the hitch. I could have done some very serious damage if this had come unhooked going down the road. I can't believe a company can do business like this. AVOID HAYLETT RV AT ALL COST. LET THE BUYER BEWARE.