Hi. I just bought a macfee antivirus 2 days ago and a Microsoft Surface pro x and im traying to instalo ir and i cant. I was just on line with your tecnical support and i give control of my computer to her so she could fix it and she was on it for 15 minuta and when it came to the part of the proble on the instalacion on 69%of it. I think she didnt know what to do se she just log of of the computer and the conversathion. Im traying to astablish new on line conversation but no one answers. Can somebody help me please. Thanks