7 Jun, 2021 → by ClaimboUser982722
Lucas luggage
1
I bought a Lucas suitcase from Marshalls in Boise, Idaho in April 2021. I used it for the very first time this weekend. When I saw my luggage at the baggage claim when I came home yesterday I was livid. 1 of the 4 wheels was completely missing exposing the inside liner of the suitcase. 1 of the others wheels was so completely damaged that the plastic all around the wheel was completely cracked. Needless to say this suitcase can not be used again and it is completely unrepairable. We originally bought the suitcase for our upcoming trip to Hawaii where we will celebrating our July wedding as well as spending time with my active-duty Soldier daughter and her new baby as she is due in August. So now instead of using that money on our wedding or for our new granddaughter we get to buy a new suitcase that will not be Lucas brand!! I am terribly disappointed and upset that this happened.