Don't waste your time with this website they are over priced and unreliable. Customer service reps are idiots. They have not heard of customer service. I ordered 2 baseball jerseys 11/28/08. These were for Christmas presents. Customer service gave me the run around for 2 months. They send an e-mail canceling my order on 1/23/09. They are still selling the jerseys on their website! Are they selling them with not intention of delivery? The customer service reps have absolutely no knowledge all they say is 'I don't know'. Very frustrating experience! By the way there is no one running the asylum at shopmlb.com. No one has any authority, no management. Lousy experience!