Date of the Incident :- 07/22/2017 Description :- I am hardik patel from cleveland. i am a student at Cleveland State university and doing my graduation in Master of Computer information System. Yesterday i went to aerpostale outlet store in aurora outlet farm. i had did shopping of $96. before going to your store i had did a shopping from GAP and Tommy Hilfiger, which was worth of $298. But what happened in our store is really outbreak my feelings and felt very bad because someone from our store or i duno who has did such mischievous activity some one has stolen our 2 GAP and 1 Tommy Hilfiger bag which i had kept in our store. And also 2 of your employee knows that i had kept my bags we have kept our bags because we were having faith and trust in Aeropaostale Store and Their Employees. Also that bags which we were carrying was very heavy and we want to spend time shopping in Aeropostale brand as this is my one of my favorite brand so we have kept that bag aside in safer place as your employees also know about that situation. After this when we came to pick up our bags there was no bags at that place and i and my friend tried to find every corner of your store but we didnt find it. and also when we ask your employees they were laughing at us, we have asked them several time but they were not responding us properly, they were looking at us and laughing which i felt was very un-ethical behavior and also when we went to store they were hardly 6-8 people and in that 4 people were doing there billing at billing counter. And when we tried to see our bags in your store, the employees were saying us you can't see such corner, i dont understand why your Aeropostale employee were doing this at one point i felt that your employee has taken our bags . They were only saying that if somebody will return your bag they will call us. Their actions are unacceptable not to mention they had itself stolen. I am assuming there are cameras in this store and the proof should be on it. I will no longer shop at this store and will tell everyone I know about the employees. Also there were lots of witnesses to back this up. Team bags were very important for me and also we have spend whole day for that. It was Aeropastale store where i have lost my valuable bag and also your employees were knowing about that bags. Team, i request to you and your Aeropostale managment team please look in to this matter get our $298 back. i am writing this mail because i dont have enough money for shopping now and also i am an student so i didnt get enough money from my parents and i did this shopping for my Girlfriends upcoming birthday. Also, understand my emotion attached with shopping bags of GAP and Tommy Hilfiger. You guys cant give me the time i spend with my friends but you can refund my money back so that i can go for my shopping . i am awaiting for positive reply Regards Hardik