LaserShip has lost several packages so far, purchased through Amazon. The only communication available is to talk to Amazon customer service, and they will request you to wait for another day, and they will send out another one the next day if we didn't get the original one on time. It totals about 4 days of delay and it's quicker to get 2 days of shipping through UPS. I always have to wonder then why they even put the next-day delivery. ON top of this, those original packages would never show up. Either it went missing or they actually never sent them out.