Update by user Dec 17, 2019 I owned a Jetsetter Spa for 14 years. It had it's problems but not like the new Jetsetter Spa I paid over $8000.00 for. After just a few months this spa is till a headache. It comes with a remote control which only has a battery that lasts 6 hours.Why even bother having a remote control. There were other issues with the new spa that have gotten resolved. The new Jetsetter tub has it's quirks that the old spa didn't have. I guess no one follows the "if it ain't broke, don't change it policy". I worked with the rep to resolve my concerns and issues with the new spa. Now a new problem has come up just after a few months. The remote, which really isn't a remote, now has a display problem. This is in addition of the other things I had to resolve in the first couple weeks. I have sent the representative 3 emails now and have not heard any response after 2 weeks. It seems you only get a response or any action taken when you post problems for the world to see. The left side of the screen is starting to turn black and is partially covering the buttons to operate the spa.Since I sent the first email along with a photo of the remote screen I have gotten no response. I know the rep was gone from Thanksgiving to 12/2 but the initial email was sent on November 21 after a phone call with her. I finally called again yesterday, 12/16, and the person answering the phone sent the rep a text or message to call me.She said the message was delivered and she should call me back. A day has now gone by and still no phone call. After I sent the original photo the black is still creeping into where the buttons are. Update by user Dec 17, 2019 I have written a review on this spa previously but after just a few months this spa is till a headache. It comes with a remote control which only has a battery that lasts 6 hours.Why even bother having a remote control. Just after a few months of having this tub the display on it is now going bad. This is in addition to other things that are not working either. I have sent the representative 3 emails now and have not heard any response after 2 weeks.It seems you only get a response or any action taken when you post problems for the world to see. The left side of the screen is starting to turn black and is partially covering the buttons to operate the spa. Since I sent the first email along with a photo of the button I have gotten no response. I know the rep was gone from Thanksgiving to 12/2 but the initial email was sent on November 21 after a phone call with her.I finally called again yesterday, 12/16, and the person answering the phone sent the rep a text or message to call me. She said the message was delivered and she should call me back.A day has now gone by and still no phone call. After I sent the original photo the black is still creeping into where the buttons are. Original review posted by user Dec 17, 2019 I have written a review on this spa previously but after just a few months this spa is till a headache. It comes with a remote control which only has a battery that lasts 6 hours. Why even bother having a remote control. Just after a few months of having this tub the display on it is now going bad. This is in addition to other things that are not working either. I have sent the representative 3 emails now and have not heard any response after 2 weeks. It seems you only get a response or any action taken when you post problems for the world to see. The left side of the screen is starting to turn black and is partially covering the buttons to operate the spa. Since I sent the first email along with a photo of the button I have gotten no response. I know the rep was gone from Thanksgiving to 12/2 but the initial email was sent on November 21 after a phone call with her. I finally called again yesterday, 12/17, and the person answering the phone sent the rep a text or message to call me. She said the message was delivered and she should call me back. A day has now gone by and still no phone call. After I sent the original photo the black is still creeping into where the buttons are.