Ruth Moncus with CB prowest Medford oregon approached me when I had ny house listed for a flat fee with a broker in another state. I wasn't getting any showings because the local realtors ice out fsbo listings. She said she would sell my home and we'd actually get activity. We listed and she did everything without asking for imput. She wanted to do open house and I objected because it usually just brings nosey people not buyers. She insisted and we had a open house during which a neighbor blasted profane music for 30 minutes! Ruth did notify me while it happened, she didn't go to them to stop, she didn't report it to the police. We had 4 potential buyers view during this and she said they were clearly distracted by it. She said she didn't call because she didn't think about it and she didn't know if there was any noise ordinance!! I was very patient and explained that going forward she Has To let me know when and if anything out of the ordinary happens. And we moved forward. There are many instances where she didn't communicate, refused to do simple requests and then she complained to me that I didn't trust her judgment and decision making. We received an offer after 7 days and when the inspection report was received on 3/31/21, the buyers backed out of the offer and Ruth called me early in the morning to tell me to sign their termination document. She didn't insist they have a courtesy conversation, consult professionals to access actual repairs needed, or try to negotiate repairs and amend the offer! She didn't honor our agreement and we lost out on a rare land lot we had an offer on that we lost because it was contingent on the sale of our house funding! April 3rd, she sent an email canceling our listing in response to my asking for a statement be added to private remarks for buyers to know that possible repairs listed in inspection report are being made by professionals. She did not want anyone telling her what to do so she abruptly canceled without a conversation or attempt to have someone experienced take over the listing so we wouldn't be adversely affected! Steve "Craft president and owner of the branch will not return my calls. Ruth Moncus is dishonest, and breached our contract and is a liability to CB, she should be fired immediately!