11 Aug, 2021 → by ClaimboUser872162
Lies and unethical behavior

1

Dropped off Mower on July the 24th. The mower only had 17 hours on it. There was two things happening with it. It had to be jumped 10 out of the 17 hours. The switch wouldn't drop the blades all the time, you had to keep messing with it to get them dropped. Called after they had it a week to check on it and was told the repairman had been out and parts had to be ordered. They would get back with me, never happened. So the next week called on August the 9th and didn't have a clue about anything but that it would be a couple of days. Then I get a call asking if it had been dropped off or picked up and what did it look like. Well it's green and yellow and has a deer on it. Then the next day a girl calls to tell me my mower was ready. Remember was told everything was still under warranty. They didn't look at nothing but the battery, replaced the battery then charging me $58 plus labor. I asked about the warranty, was told the battery was a year old, it only had 17 hours on the stupid battery. I'm very upset, this makes my third John Deere Mower, but I will never purchased another if this is how you treat people. Going to return the mower for my money and go buy a Walmart mower, at least they have a life time replacement on theirs and they start!!!
Helpfull? 0 likes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of John Deere you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.