1 Jan, 2018 → by ClaimboUser958707
Lied to!
2
I went in to University Kia on March 7th around 3p. I didn't have alot of time but wanted to look around (was my daughter's prom day). After talking to a salesperson, he told me if I would come back after I got her off to prom, that I could take home a vehicle until Monday and test drive it to see if I liked it. Very pleased with this, I returned around 7p after calling to make sure the vehicle was ready. When I arrived, he requested some personal information, drivers license, and insurance card. A few minutes later the sales manager approached us to inform us that they would not approve a test drive for more than one day and that we would have to return on Monday (30 minute drive each way). I also found out at this point that the salesperson had taken the information that I had given him and run my credit...after I had implicitly told him not to. I already had a pre-approval through my credit union for my vehicle. I have worked very hard over the past 2 years to repair my credit that was damaged in a divorce and i am extremely upset over the lies, the deception, and the attitude I received from this dealership. The sales manager didn't even act like it was a big deal. I will never buy from this lot...and prob not even a Kia after this experience.