Lied about my plan and what it covered. So I told him I wanted to plan that included the spade shots etc. So come to find out when its time to get my dog spayed thats not the plan I have the planned that plan was supposedly $10 more so they signed me up for the wrong plan and I want me to pay almost $500 to have my dog spayed and I tried to cancel and they told me I signed a contract and I wasnt able to cancel its just all a bunch of crap look into other options before you sign up for this User's recommendation: Look for other options.