I notified the company and ZERO response. No help or contact trying to help at all. Awful customer service with this company. I.will either be quitting Al together or switching brands. Im wasting WAY too much money buying these pods 99% of which leak into my mouth User's recommendation: Use.a.different brand or device. I can pull a receipt up on my app showing my purchase last night between 9-9:15p.m.