Update by user Jan 27, 2021 I got sent an email about getting a refund and having my missing jacket shipped. I never received a refund or the missing jacket. Original review posted by user Dec 28, 2020 Hi, I order my package on December 6th and still have yet to receive my package. I haven't gotten any update anymore since December 17th. I bought it as a birthday present of someone and it didn't even arrive. I would like some kind of explanation for why. I even went on your website and did the estimated latest day it should've shown up and it said the latest would've been on December 18th, 2020. It is now December 22nd, 2020 when I'm sending this.Update: My package arrived over 3 weeks late, I received it dented in and one of my products was either stolen or missing from the box. User's recommendation: Go in store, don't order online.