29 Apr, 2019 → by ClaimboUser857765
lack of customer service/wrong parts/rude
1
I went to AutoZone in Ontario Oregon to get u joints for my Ford truck a rude lady named Samantha who I'd had issues with in the past that never gives me the right parts gives me the u-joints I get home to find out the u-joints on my truck can't be replaced you have to replace the driveline so I call the store back and I get Samantha and she's rude on the phone tells me they don't sell the total available or the other u-joints to replace these ones so I hang up I call back I get some guy that answered the phone rude didn't even get his name tells me they don't sell drivelines and I said well I'm looking at them right now on your website and he hung up on me. and everytime I get points built up to where I should get my $20 free my account gets wiped out I spend enough in the last month to get free bonus plus should have a couple more credits and conveniently I only have 2 credits from what I bought last week in this week.