28 Jul, 2020 → by ClaimboUser249442
Kitchen faucet needs replacement cartridges too often
1
I purchased the Moen Banbury kitchen faucet in August 2015. The handles started loudly squealing in June 2018. I called Moen, and the customer service rep said that I needed replacement cartridges, and they were sent to me free of charge, except that I had to pay a plumber $105.00 to change them. Well, it is July 2020, and guess what? The faucet handles are squealing again. I called Moen, and they are sending me replacement cartridges. And I will be faced with another plumber's bill. Is this going to be happening every two or three years? I never had any squealing problems with other brands of faucets. I will never buy anything by Moen again.