Kickstart locations has been trying for over a year to get me replacement locations since several brand new machines were stolen asap upong placement.The owners (4) said to me right away first thing that kickstart loactions said they are not responsible.I was out four brand new machines and they tell lies upon lies to get the candy machines placed. The BBB I can gladly tell you is a total in it for the money and nothing else. Their rating means only they are paid off in big dollars and the Owner responds to the complaint. I was finally after endless battling repaid for 3 locations but they owe me $1500 minimum for stolen machines and refuse to pay. Do not believe a single word the BBB or Kickstart locations say to get you money. I was a big *** and I mean big to give them my money for locations. Do not follow in my footstep and be smarter then me. Also do not in a minute let the BBB fool you since they are a total in it for the money for themselves and A plus reviews a bought with big dollars.