September 2019, I paid almost $900 for three concert tickets to Kenny Chesney in Milwaukee for April 25, 2020 which was postponed due to COVID. It was announced today that he is canceling his May 8th rescheduled concert and 'hopes' to reschedule in 2022. I called Secure Box Office, they REFUSED to refund the money because they are stating the concert is NOT canceled - it just postponed until sometime in the future. IN THE FAR FUTURE. They told me to sell my tickets - tickets I do NOT have and tickets they do NOT have yet either. My money along with thousands of others has been sitting in an interesting bearing account. Kenny Chesney PUBLISHED if we wanted refunds we can get them through the original source we purchased them from because he doesn't know when he can schedule in the future yet due to the pandemic. Even the local news published his statement. Yet, Secure Box Office is holding my money hostage during a pandemic. This should be criminal. I can't sell tickets I do not have and they can't send me what I paid for since they do not have them yet either. They are holding the money based on a technicality. As far as I am concerned both concerts were canceled as they did not and will not happen . THEY HAVE MY MONEY and I WANT A REFUND!