April 10th: Went on Just Ask's Website, which was offering a $5 for one week service. Had a question about my car which was not Cranking/Starting. Was given misleading information and was told to order various parts and tools. After 7 days was charged $34 for the month. It is now May 14th, after spending $203 my car still does no crank/start. Can not state that they intentionally delay by giving contradicting instructions. However, I can state that after spending $203 I still have a car that will not crank or start and will still need to pay more for diagnostic testing, which may at least let me know what may actually be wrong. Their Customer Service Dept seems to be run by a generic/robotic switchboard, not an actual person from what I could tell.