Update by user Oct 07, 2016 Jevons Property Management of Yakima, WA has denied all liability for the damage. I filed a claim with his insurance company, at his invitation, and no surprise they denied all responsibility and liability, although our agreement holds them responsible. Don't use this company, whether you want to rent through them or lease/rent out your home through them. You will regret it! Update by user Sep 08, 2016 Below is Demand Letter ignored w/ no response by: Jevons Property Management, LLC (Enrique Jevons) 303 W. Martin Luther King Jr. Blvd Yakima, WA 98902 May 25, 2016 To Whom it May Concern: This letter and all of its enclosures and attachments will provide you with the scope of all of the alterations, neglect, abuse and damage that occurred during the three years and four months that Jevons Property Management was under contract/agreement with me to oversee and protect my property during the time it was a rental property. Most of the neglect, extensive water damage and resulting toxic mold, and abuse to my property occurred during the two and half years that Mr. and Ms. Henry, and their four children were tenants of my property. After viewing my photos on the DVDs in the "Before" folder" of each of the areas of my home and property, you will see an extremely sharp contrast to the photos in the "After Renters Out" folder, (and in many cases, the folder of "Sloppy Work by Jevons" maintenance crew), you will gain an appreciation for the intolerable injustice committed against me by Jevons Property Management. My home was remodeled during the time from March 2006 through September of 2011, from all new vinyl windows, sink, faucets, granite tile counters, new appliances, tile tub surround, light fixtures, laminate flooring, all window and door trim, living room carpet, paint etc. All interior and exterior surfaces looked new, or were new (with the exception of the attic level carpet). The house and garage were freshly painted, in good repair and presented a home that showed that it was well maintained and cared for, because it was just that. The outdoor property with all of its plantings, trees, flower beds, bark mulch, fencing, graveled areas and lawn were well maintained and *** free. I believed that placing my property/investment in the hands of a professional property management company would protect my property during it's time as a rental while I lived in Oregon. Had I even a slight glimpse of what disaster/losses lay in wake for me, I would have never trusted Jevons Property Management to manage my home as a rental. My very long detailed list of described damages represent a year of not only discovery of all of the damage, but also of the toll on my physical and mental well being, with living in a home full of toxic mold (see attached Mold inspection report declaring my house as unsafe, " Both the visual inspection and the electronic testing of the home reveals a serious and unsafe condition from mold.") with sinus headaches, chronic cough, plugged ears, shortness of breath, and many more physical ailments, and the distress I've been living with daily, of seeing what my once beautiful home has become, and the total loss of all of my equity and savings, that were meant to supplement my upcoming retirement years. My pets are also exposed to the ill effects of living in a house full of toxic mold. The quality of my retirement years has been severely degraded to well below poverty level, all because Jevons Property Management did not oversee and protect my property/investment per his representations to me, per our agreement, nor per his agreement with the tenants of my home and property. All damage, toxic mold contamination and losses could have been prevented. The PacWest Interiors general contractor representative described my home as a "gut" job, due to extensive damage to my house and garage, and toxic mold throughout my house. Breaches of contract per our contract/agreement resulting in extensive damage to my house, garage and outdoor property: Responsibilities of Manager 1. Failure to perform due diligence in all lawful things necessary for fulfillment of our agreement as manager of said property.). 2. Failure to make periodic inspections of said property to monitor tenants compliance as described in tenant Residential Rental Agreement, Lease/Rental Agreement Rules, Pet Agreement, Grounds Care Agreement, especially: a. "tenant(s) shall be responsible for the restoration of property to move-in condition". b. "The tenant(s) shall be responsible for the cost of any shrubs, plants or trees dying as a result of neglect and also for restoring the grounds to good condition when they vacate" and "The grounds will be checked on a monthly basis and whatever actions are needed will be taken by the tenant(s), Section B-Maintenance and Labor 1. Failure to supervise all employees, and using reasonable care while performing repair and maintenance of said premises after the Henrys moved out on February 28, 2015. (In regards to Jevons "maintenance crew" -- In an email dated 9/18/15 from Enrique Jevons, " I only manage property and hire licensed vendor's on behalf of the owners". I was not consulted with on who was hired, nor regarding what work they would do, besides painting. Section C 1. Failure to renew annual lease per the Henry's statement in an email dated February 21, 2014 by " I believe our lease is up in April, when the time comes we would be more than willing to sign another 12-month lease, if that is something everyone is agreeable to." resulting in lost rent for March 2015 in the amount of $1095. 2. Failure to sue and recover for loss of damage to any part of the property. 3. Failure to rent/lease property at the established maximum occupancy of the premises to four people. The Henrys are a family of six people. I encourage you to make arrangements to meet with me as soon as possible, so that we can negotiate a private settlement within 30 days of the date of this letter, in the amount of $194,830.21. A quick settlement will help prevent damage to your business reputation, and great expense of litigation, and compensates me for all losses. Your immediate response is requested, so that the accumulative health effects of living in an unsafe toxic mold and mouse *** contaminated house and garage don't become a future monetary issue for you as well. Sincerely, SH cc: Mr. & Ms. Henry (Tenants from 9/5/2012 through 2/28/15) cc: Better Business Bureau of Eastern WA, North Idaho, and Montana cc: Wells Fargo Home Mortgage Enclosures: 1) Report of Damages (35 pages)!!! 2) EMSL Analytical, Inc. Test Report (Mold Test Results) 3) Email from Art Wenholz, LifeSpan Systems, dated 5/15/2016 (Mold Inspector) 4) LifeSpan Systems Report for Inspection and Testing of Home for Mold 5) Types of Toxic Mold Growing in My Contaminated Home 6) PacWest Interiors Proposal and Contract 7) Jevons Property Management Property Management Agreement 8) *Jevons Property Management Residential Rental Agreement (including the following 9 documents), signature dates of 9/10/13 and 9/5/13, one year after the Henrys were allowed to be tenants in my home. a) Lease/Rental Agreement Rules, b) Pet Agreement c) Ground Care Agreement d) Disclosure of Fire Safety Equipment and Policies e) Carbon Monoxide Alarm Maintenance f) Disclosure of Information of Lead-Based Paint and/or Lead-Based Paint Hazards g) Disclosure of Information on Engrossed Senate Bill (ESB) 5049, that requires landlords to notify their tenants about mold h) Lease/Rental Agreement (continued) Additional Fees i) Crime Free Lease/Rental Agreement Addendum *Note: This is the only Rental/lease agreement for the Henry's that I was given, after repeated requests 9) Information for Renters 10) DVDs (2) of photos before, during, and after the Henry's moved out, with discovery of mold and extent of water damage in March 2015, and after the sloppy work performed by Jevons "Maintenance crew," and photos of the of all of the damage I found to my house, garage and yard. Disk1 1. Garage 2. Green Bedroom 3. House Exterior 4. Bathroom 5. Little Bedroom (across from laundry) 6. Upstairs-stairway 7. Hallway-Laundry-Laundry Closet 8. Kitchen-dining 9. 4-18-13 Indoor Pics by Jevons 10. 4-11-13 Outdoor Pics by Jevons 11. 3-2-15 Move out pics by Jevons 12. Yard Disk 2 1. Living Room 2. Yard Pics Current 3. 4-18-16 Mold Inspection Photos Please read this extremely lengthy report of damages to my property before EVEN thinking of using this management company! They are not qualified to be in this business. I've filed a Consumer Complaint with the WA State's Attorney General for DECEPTIVE AND UNFAIR BUSINESS PRACTICES. Report of Damages to the Property and Home Located at: XXX Lombard Loop Rd. Wapato, WA Owner: Sandra K. Hoskinson & Wells Fargo Home Mortgage Prepared by: Sandra K. Hoskinson  Table of Contents LIST OF DAMAGES Water and Mold Damage I Lower Level. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 II Middle Level. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 II Middle Level (continued). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 II Middle Level (continued) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. 6 II Middle Level (continued) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 III Upper Attic Level. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 III Upper Attic Level (continued) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 House Door Damage I Lower Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 I Lower Level (continued) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 II Middle Level. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 II Middle Level (continued) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 III Upper Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Wall and Ceiling Damage I Lower Level. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 II Middle Level. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 II Middle Level (continued) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 III Upper Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Window Damage I Lower Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 II Middle Level. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 II Middle level (continued) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 III Upper Level. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Carpet Damage I Lower Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 I Lower Level (continued) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 III Upper Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Window and Door Trim Damage I Lower Level. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 I Lower Level (continued) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 I Lower Level (continued). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 II Middle Level. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 II Middle Level(continued). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 III Upper Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Miscellaneous Damage I Lower Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 II Middle Level. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 II Middle Level (continued) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 II Middle Level (continued) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 III Upper Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 III Upper Level (continued) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 House Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Electric Bill While Not Living in House . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Whole House X-10 Wireless Alarm System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Exterior House Damage Door/Window/House Trim . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Door/Window/House Trim (continued). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Metal Roof Above Living Room . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Gates Attached to House . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Garage Exterior and Siding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Metal Garage Door with opener . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Garage Entry Door. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Garage Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Garbage Left Outside of Garage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Garbage Left Outside of Garage (continued). . . . . . . . . . . . . . . . . . . . . . . . . 25 Garbage Left Inside of the Garage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Missing Item I Left in the Garage Rafters. . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Yard Compensation for Yard Restoration/Renovation. . . . . . . . . . . . . . . . . . . . . . 25 Miscellaneous Yard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Burn Pile Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Burn Pile Area (continued) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Garden Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Far Back Yard Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Damaged Fencing Field Fencing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Green Vinyl Coated Fencing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Barbed Wire Fencing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Poplar Tree Poplar Tree Logs Deposited on Property. . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Poplar Tree Logs Deposited on Property (continued) . . . . . . . . . . . . . . . . . . 27 Lawn Lawn at Front of House . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Lawn at East Side of House Towards Neighbor . . . . . . . . . . . . . . . . . . . . . . 27 Lawn at Back Yard, Out the Back Door . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Lawn at Far Back Yard, Northwest Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Flower Beds Ajuga Bed (slope to front yard from garage). . . . . . . . . . . . . . . . . . . . . . . . . 28 Flower Bed Below Kitchen Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Flower Bed Below Office/Green Bedroom Window. . . . . . . . . . . . . . . . . . . 29 Flower Bed going East, Next to Cement area . . . . . . . . . . . . . . . . . . . . . . . . 29 Flower Bed Out Front Door. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Iris Flower Bed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Black Walnut Tree Area Out Front Door . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Pine Tree-East of Front Door. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 English Walnut Tree Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Apple Tree in Front Yard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Grapes Along the Driveway. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Shrubs Along Driveway Going to Garage . . . . . . . . . . . . . . . . . . . . . . . . . . .30 Flower Bed Next to House Past Back Door. . . . . . . . . . . . . . . . . . . . . . . . . . 30 Flower Bed From Garage-Out Back Door to Oregon Grape. . . . . . . . . . . . . 30 Flower Bed of Vinca at Patio Side of House. . . . . . . . . . . . . . . . . . . . . . . . . .30 Lavender Flower Bed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Flower Bed Around Pond . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 Maple Tree Rock Border Bed East of Pond. . . . . . . . . . . . . . . . . . . . . . . . . .31 Gravel Shrub Bed Along Side of Northeast Pear Orchard. . . . . . . . . . . . . . . 31 Field Fence Line in Back Yard Facing Burn Pile Area. . . . . . . . . . . . . . . . . 31 Blue Spruce in Front Yard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Pond. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Irrigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Irrigation (continued) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Trees Unknown Tree by Driveway to Garage . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Long Needle Pine Next to Driveway in Front Yard . . . . . . . . . . . . . . . . . . . 32 Blue Spruce. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Apple Tree in Front Yard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Black Walnut Out Front Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Ornamental Crabapple Tree Close to Neighbor's Tree Line . . . . . . . . . . . . . 32 Trees (continued) Maple Tree Going Northeast From Ornamental Crabapple Tree . . . . . . . . . 32 Poplar Tree in Back Yard Near Oregon Grape. . . . . . . . . . . . . . . . . . . . . . . .32 Two Unknown Trees in Far Back Yard . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Living Expenses During Time of Mold Fumigation, Abatement, Demolition and Reconstruction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 Receipts Total for Reimbursement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Other Expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Other Expenses (continued) and Grand Totals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35   LIST OF DAMAGES WATER AND MOLD DAMAGE (included in Contract Proposal for repairs) All water damaged areas, with exception of the living room ceiling and Northeast wall, were still wet and covered with mold on March 6, 2015, six days after home was vacated. Mold is on all surfaces below. I LOWER LEVEL Living Room A) Living room at Patio side-irrigation water damage 1. Sheetrock, texture, paint at wall alongside the left (inside) side of Patio French doors wall 2. Sheetrock, texture, paint the wall adjacent to the patio door, running almost the full length to stairs 3. Possible wall framing replacement 4. Replace moldy and broken furring strips 5. Possible Patio French doors wall framing, trim and sill plate 6. Possible French doors threshold and framing 7. Removal and replacement of all mold contaminated and water damaged surfaces B) Living room at Front of house-irrigation water damage 1. Sheetrock, texture, paint and insulation at wall alongside the right (inside) side of French Doors 2. Possible wall framing and sill plate damage 3. Possible French doors threshold damage 4. Removal and replacement of all mold contaminated and water damaged surfaces C) Living room ceiling from roof damage allowing rain in around woodstove and into the ceiling (from people walking all over the roof, instead of only as I indicated in "Information for Renters" document) 1. Sheetrock, texture, paint and insulation 2. Possible ceiling joist and damage 3. Removal and replacement of all mold contaminated and water damaged surfaces 4. Metal roof must be repaired or replaced D) Living room Northeast wall, left of picture window-roof damage water above that has gone down inside the wall. 1. Sheetrock, texture, paint and insulation, and possible wall framing, siding and eave damage 2. Removal and replacement of all mold contaminated and water damaged surfaces II. MIDDLE LEVEL Kitchen A) Kitchen sub-floor 1. Under kitchen sink cabinet to exterior wall 2. Under dishwasher to exterior wall sheetrock 3. Under a bank of cabinet drawers to exterior wall 4. Under and in front of the kitchen range 5. A large area in front of the kitchen sink cabinet, dishwasher and bank of drawers, extending into the middle of the kitchen 6. Area in front of the backdoor and under door threshold 7. Under wall/framing on right side of back door, at the left side of the water closet 8. Under water heater and whole water heater closet, and under the wall to the bathroom at back wall of closet 9. Area along the exterior wall on left side of back door, under pantry framing on both sides, and possibly entire pantry, 10. At the left side of the free-standing cabinet that is near the top of living room stairs 11. Removal and replacement of all mold contaminated and water damaged surfaces 12. Possible floor joist damage of heavily water damaged sub-floor areas 4 B) Kitchen Exterior Walls 1. Sheetrock, texture, paint and insulation at exterior wall behind the cabinets, which may include damage to the foundation sill plate and floor joists, and possible damage to T-111 exterior siding since area was so extensively damaged 2. Back door exterior wall, sheetrock, texture, insulation, paint, wall studs, and remove and replace back door to remove mold and check for threshold/sill plate, door studs and door framing water damage, 3. Exterior wall of the water heater closet, sheetrock, texture, paint, possible moldy insulation and sill plate and/or wall framing water damage 4. Exterior wall from the left of the back door, past the cat door to the framing and/or sill plate on both sides of pantry, floor transition, sheetrock, texture, paint and insulation 5. Removal and replacement of all mold contaminated and water damaged surfaces C) Other Kitchen Walls 1. Wall and/or framing on right side of back door at the left side of the water heater closet, sheetrock, texture, paint 2. Wall and/or framing on right and left sides of pantry, sheetrock, texture paint, water damaged floor transition, vinyl tiles, and possible sub-floor damage 3. Removal and replacement of all mold contaminated and water damaged surfaces D) Laminate flooring 1. All laminate floor is water damaged in the areas mentioned above 2. Laminate floor on left side of free standing cabinet, toward steps to living room 3. Removal and replacement of all mold contaminated and water damaged surfaces 4. Laminate water damage at left side entrance of dining area just before entering hallway 5. Floor trim for all of kitchen floor E) Water heater closet 1. Sheetrock, texture, paint and insulation at the exterior wall, which may include the sill plate, and floor joists 2. Sheetrock, texture, paint, sill plate and wall studs of the shared bathroom wall (at back of closet), and may include the floor joist damage 3. Water damaged plywood sub-floor 4. Water damaged vinyl tiles 5. Floor transition threshold 6. Removal and replacement of all mold contaminated and water damaged surfaces F) Kitchen cabinets 1. The double sink cabinet-bottom and both sides 2. A bank of drawers and cabinet to right of sink cabinet 3. Granite tile counters require replacement due to damaged, floors, cabinets and walls and the demolition that is required to repair these areas. 4. Removal and replacement of all mold contaminated and water damaged surfaces G) Dishwasher 1. It no longer works due to electrical damage and rust from water damage, and renter abuse, and/or possibly mouse damage--mouse droppings all over the top of built in dishwasher 2. Replace dishwasher H) Granite tile counter top 1. Bowing up of granite tile countertop on right side of sink, due to swelling up of water damaged cabinet below it and from water damaged sub-floor 2. Removal and replacement of all mold contaminated and water damaged surfaces 5 Bathroom A) Toilet 1. Laminate floor surrounding the toilet, all the way to the exterior wall, and extending to the sink cabinet 2. Plywood over sub-floor, all around toilet and extending to the left side of toilet where white cabinet was water damaged (see below) 3. Sub-floor (same areas listed above in 1. and 2.) 4. Sheetrock, texture, paint, insulation of exterior wall, and likely foundation sill plate and joist and T-111 siding damage 5. Sheetrock, texture, paint behind toilet and wall opposite kitchen, and possible joist damage 6. Floor trim 7. Removal and replacement of all mold contaminated and water damaged surfaces B) Bathtub 1. Laminate floor along the entire length of tub to the doorway, and along the exterior wall almost to the toilet 2. Plywood over sub-floor (same area as 1. above) 3. Sub-floor (same areas as 1. above), including under the tub, which may include floor joist, sill plate and wall framing 4. Removal and replacement of cast iron bathtub to check for and/or repair water damaged areas and mold 5. Removal and replace tub tile surround to determine extent of water damage to wall framing, and to repair sub-floor from water damage that spread from the heavily water damaged laundry room behind the tub, and from the water damaged floor under the tub and exterior wall that has been so damaged that the bathtub grout was broken, allowing for water to enter from the tub/shower 6. Sheetrock, texture, paint, insulation of entire exterior wall, including behind the tub, and likely foundation sill plate and joist damage 7. Possible damage to T-111 exterior siding 8. Floor trim 9. Removal and replacement of all mold contaminated and water damaged surfaces 10. Missing plastic soap holder in chrome insert of long tub wall, and chrome scratched up by maintenance crew-must be replaced 11. Tub spout scratched up by maintenance crew-must be replaced C) Sink 1. Laminate floor in front of sink and to the right side of it (where moldy and water damaged white cabinet used to be (Left in garage by tenants) 2. Plywood over sub-floor (same area as in 1. above) 3. Sub-floor (same area as in 1. above) 4. Floor trim 5. Removal and replacement of all mold contaminated and water damaged surfaces 6. Chrome faucet scratched up by maintenance crew-must be replaced D) Free-standing Tall White Wall Cabinet 1. Destroyed by melamine coated and particle board being saturated with water, all along the bottom 2 or more inches, requires replacement Hallway A) Hallway 1. Laminate floor 2. Sub-floor, and possible floor joist damage 3. Sheetrock, texture, paint for sheetrock removal to repair sub-floor 4. Floor trim 5. Removal and replacement of all mold contaminated and water damaged surfaces 6 B) Upstairs doorway and walls near floor level-from laundry room 1. Laminate floor 2. Sub-floor 3. Sheet rock, texture and paint, and possibly door framing on both sides, and under the adjoining walls- framing and under stairs into bedroom closet 4. Floor trim 5. Removal and replacement of all mold contaminated and water damaged surfaces Little Bedroom-across from laundry room A) Floor 1. Laminate floor 2. Sub-floor 3. Floor transition 4. Water damage inside closet and most of entire bedroom floor 5. Floor trim water damage 6. Removal and replacement of all mold contaminated and water damaged surfaces B) Walls 1. Sheetrock, texture, paint, possible door framing, closet framing and other structural wood of wall opposite the hallway, to the left of door as you enter the room. NOTE: Mold on wall was painted over by maintenance crew 2. Removal and replacement of all mold contaminated and water damaged surfaces Laundry Room A) Laundry room 1. Vinyl tiles 2. Sub-floor-entire room 3. Floor transition 4. Sheet rock and insulation on exterior wall, and 1/2 way or more up the wall of all three walls 5. Exterior wall foundation sill plate 6. Floor joists 7. Possible damage to T-111 exterior siding 8. Floor trim 9. Possible window framing damage from moisture and mold 10. Removal and replacement of all mold contaminated and water damaged surfaces Laundry room closet A) Walls 1. Vinyl tiles and floor trim 2. Sub-floor 3. Sheet rock, texture, paint and possibly wall and door framing where water entered under the wall from the hallway and/or laundry room 4. Removal and replacement of all mold contaminated and water damaged surfaces. III UPPER ATTIC LEVEL Attic Bedroom A) Stairway-floor inside of doorway 1. Laminate floor and trim 2. Sub-floor 3. Removal and replacement of all mold contaminated and water damaged surfaces 7 A) Short Closet-double wood doors (adjacent and to the right of sink vanity) 1. Sub-floor 2. Vinyl flooring 3. Sheetrock, texture, paint, sidewall and roof insulation 4. Possible wall framing and sill plate damage 5. Possible framing damage to window above wall, adjacent to 8' wide window, and window trim and framing. 6. Carpet and subfloor water damage and mold at corner left corner of 8' window, and outside wall of short closet (to the right of sink) 7. Removal and replacement of all mold contaminated and water damaged surfaces B) Sink Vanity 1. Sink vanity water damage to bottom and sides 2. Sub-floor under vanity and surrounding area 3. Possible sheetrock/texture/paint, wall framing for wall behind sink vanity 4. Broken cold water supply line-requires replacement 5. Floor trim 6. Permanent stains on cabinet-permanent markers 7. Removal and replacement of all mold contaminated and water damaged surfaces C. Under eave storage (NW side of attic) 1. Sub-floor 2. Possible damage to wall framing of storage area 3. Possible damage to sheetrock/texture/paint in main carpeted area 4. Floor trim 5. Removal and replacement of all mold contaminated and water damaged surfaces D. Main bedroom floor-carpeted area 1. Sub-floor where water damage occurred from sink to short closet (right side of vanity) and NW attic side storage area (left side of vanity) 2. Carpet (damage from mold and water stains) 3. Wall trim 4. Removal and replacement of all mold contaminated and water damaged surfaces The smell of mold was so very strong when I entered my home on March 6, 2015, six days after the Henrys had vacated. It was so bad, that in order to even think of living in this home, I had to buy "Odor Seal" to spray on the mold and mildew on the laundry room floor, and in the laundry room closet, and in the kitchen and bathroom. Requires reimbursement of $37.80. House Door Damage-All doors have some damage (included in Contract Proposal for repairs) I LOWER LEVEL Living Room A) Front Steel Double French Doors and screen-requires replacement and paint 1. Dents-both sides of door 2. Door sweep-ripped off 3. Center weather stripping replaced with wrong kind, caused them to have to push door hard to latch, resulting in 6. below 4. Glass panes deeply scratched 5. Paint scraped/kicked off 6. Doors center wood filler at lock/latch side cracked, gouges in door edges 7. Bypass screen frame too damaged and bent, that it is not repairable-requires replacement 8 B) Patio Steel Double French Doors and screen-requires replacement and paint 1. Dents-both sides of door 2. Door sweep ripped off 3. Center weather stripping replaced with wrong kind, caused them to have to push door hard to latch, resulting in 6. below 4. Glass panes deeply scratched 5. Paint scraped/kicked off 6. Doors center wood filler at lock/latch side cracked, gouges in door edges 7. Bypass screen frame too damaged and bent, that it is not repairable-requires replacement C) Green Bedroom entry door-requires replacement 1. Hole in door-living room side, chips of wood missing at bottom of door D) Green bedroom bi-fold door 1. Chips missing at centers of doors-might be repairable-if repairable, requires priming and painting II Middle Level Kitchen A) Backdoor-steel 1. Dents need to be repaired 2. Door sweep ripped to shreds 3. Doorjamb weather stripping replaced with wrong kind, caused them to have to push door hard to latch, resulting in cracks in door jamb--door jamb requires replacement B) Pantry bi-fold door-requires replacement and paint 1. Chips in outside of doors 2. Track all beat up 3. Bottom of door ruined beyond repair; won't hold pin in floor piece 4. Deep gouge surrounding handle-another handle used? C) Water Heater Closet bi-fold door-requires replacement and paint 1. Chips in outside of doors 2. Track all beat up and not usable 3. Bottom of door ruined beyond repair; won't hold pin in floor piece Bathroom A) Door-requires replacement and paint 1. Bottom of door ruined by forcing over the swollen laminate from water damage along tub 2. Door *** requires replacement-damaged lock Laundry room A) Bi-fold door-requires replacement and paint 1. Chips on all corners and at one bottom Laundry Room Closet A) Door-the only door in the entire house that wasn't damaged, although there are some scrapes in the paint, which can be sanded, and the entire door painted Little Bedroom (across from laundry room) A) Door-can be repaired (sand, paint) 1. Scrapes 2. Dripped and splotchy paint by renter 9 B) Bi-fold door-can be repaired (putty, sand, paint) 1. Chips in door 2. Stain on door Hallway door to stairs A) Door-can be repaired 1. Chips on edges-requires sanding and repainting III UPPER ATTIC LEVEL A) All closet doors and under eaves storage doors 1. All doors have gouges, chips, scrapes, stains, paint from maintenance crew-all require putty, sanding and refinishing to match all doors Wall and Ceiling Damage-*All Walls Have Some Damage* (included in Contract Proposal for repairs) I LOWER LEVEL Living Room-All walls and outside corners require re-texturing and re-painting A) All walls of the living room, including the foyer area near front door have damaged texture; gouges, scraped off texture, wall corners have extensive texture chips that were painted over without repair, and there are many holes that were sloppily patched either by renters or maintenance crew. Many holes remain in the walls from picture hanging that were not patched, or covered by paint. There are holes in the ceiling, and there is wall paint color on the ceilings. See photos for each room, because the damage is too great to describe here. 1. The wall above the front French doors in the original kitchen color, not living room original color 2. There are 4 walls of the living room that were painted antique white by renters (paint can date 2014); paint left in garage 3. Water damaged walls, with sloppy patch by renters, and sloppy repair by maintenance crew (already mentioned under water damage). 4. Holes in walls above both sets of French doors, and above living room window where renters took down valence, drapes and sheers, and placed their own curtain rods up. My valences, drapes and sheers were never re-installed. 5. Broken outlet cover-requires replacement 6. Hole in wall near patio French doors for satellite cable in wall that I didn't authorize 7. Wall heater *** is missing-knob needs to be replaced 8. Filter of air conditioner was horribly filthy, like it had not been cleaned the entire time Jevons managed my home as a rental 9. Sloppy sheetrock patches of many holes by maintenance crew on wall to left of stairs, when facing stairs Green Bedroom/Office-All walls and outside corners require re-texturing and re-painting A) There is a lot of damage to the walls, as mentioned above for the living room. 1. There is wall color all over the ceiling edges from sloppy paint job by maintenance crew, with blue paint tape still on the ceiling in one area. 2. An outside corner of the closet needs the metal corner to be mudded/repaired, textured, painted as do the other outside corners that were also damaged 3. Missing telephone jack cover-requires replacement 4. Cable hook up missing at center of wall cover- requires replacement B) Inside of closet has gouges, scrapes, crayon, marker and many other stains all over the walls NOTE: This is the only room in the entire house with no water damage, unless there are some yet undiscovered ceiling leaks that haven't shown up yet from damage to the roof 10 II MIDDLE LEVEL--All wall damage and all outside corners require re-texturing and re-painting Kitchen/Dining area A) Walls and ceiling-requires re-texturing, re-painting, or removal of paint from cabinets, trim, electrical outlets, light switch covers, ceiling etc. 1. The long wall in the kitchen was painted orange by renters (paint can date 2014 and left in garage), then sloppily painted by maintenance crew, getting paint on cabinets, cabinet outer edge trim, ceiling, appliances, floor trim, and floor, and leaving orange spots in many places not painted. 2. Orange paint on ceiling, trim and cabinets and crown molding 3. The walls have holes and gouges in them, with damage to the texture of the wall, sloppily patched holes by the maintenance crew/and or renters, and sloppy paint job getting paint on electrical outlets and light switches, although the covers were removed (see photos). 4. All outside corners of the kitchen have been badly damaged with many, many gouges in the texture, with only painting done to them by maintenance crew 5. The wall heater, not the thermostat, was authorized by me for the renters to replace, but the wall patch, texture and paint job by them is unacceptable. The maintenance crew attempted to make it look better with spraying on the wrong style texture to some areas, but they failed in both texturing properly and painting properly, and missed spots where it should have been painted 6. Incomplete painting by maintenance crew above doorway from dining area to hallway. 7. Sloppy patch in hole above trim in dining area by maintenance crew (tenants cut *** to extend satellite cable from small bedroom across from laundry room. 8. Some walls were painted, but not all, so paint doesn't match on all walls. 9. Missed spots to left of microwave 10. Food splattered on ceiling near light fixture of dining area 11. Filter of air conditioner was horribly filthy, like it had not been cleaned the entire time Jevons managed my home as a rental Hallway A) Walls and ceiling 1. Hallway painted the wrong color on some walls. 2. Sloppy patch on wall, with holes still showing 3. Cracks in another wall, that looks like renters tried to fix, but did an unacceptable job 4. All outside corners of the hallway have been badly damaged with many gouges in the texture, with only painting done to them by maintenance crew, no repairs 5. Paint on ceiling by maintenance crew 6. Gouges in texture and holes in the wall, painted over, but not repaired by maintenance crew. Bathroom A) Walls and ceiling 1. Gouges and holes in texture and sheetrock of walls 2. Poorly patched hole in ceiling above tub on exterior wall, done by maintenance crew. Paint does not match rest of ceiling. Hole made by tension pole shelf that punched *** in ceiling 3. Some, but not all walls painted my kitchen color, and no paint on part of wall above sink, around the vanity light. Not sure who did this. The only 2 walls that are my original color are the wall to the left of the sink, and the wall above the length of the tub. 4. One wall behind door painted kitchen color, done by maintenance crew after patching hole in wall. 5. Wall behind toilet where maintenance crew patched holes from renters, only partially painted where they made patches to these holes. Sloppy paint job, leaving splotchy painted areas 6. Paint on light switch and cover-needs to be removed 7. Some kind of red stain on GFI outlet and cover, on the right side of the sink-requires replacement. 8. Gouges in the sheetrock next to the above mentioned GFI outlet 9. Paint on fan and light switch cover on exterior wall- needs to be removed 10. Wall texture, next to tub surround (right side-behind door) has been damaged and sloppily patched 11. Paint on bathroom thermostat- needs to be removed 12. Many hairs in paint throughout bathroom-requires removal of all debris, and repainted 13. Baseboard heater has debris and runs in sloppy paint job with missed spots; kitchen color- requires removal of all debris, and repainted 11 Laundry Room-work done/not done in laundry room or laundry closet by maintenance crew A) Walls and ceilings 1. All outside corners of the laundry room, including those of the bi-fold door opening, have been badly damaged with many gouges in the texture, with only painting, not repair, done to them by maintenance crew 2. Gouges in sheetrock above bi-fold door track, not repaired 3. All walls are water damaged as mentioned under the water damage heading at the beginning of this document. 4. Damaged wall switch for laundry room closet-requires replacement 5. Gouges, scrapes, holes in texture, requires repair and painting 6. Paint on ceiling-repaint ceiling Laundry Room Closet A) Walls 1. Gouges, many scrapes in long wall of closet, not repaired 2. Sloppy patch with sheetrock mud, no paint, by renters/maintenance crew (?) on long wall of closet-requires, sanding and re-texturing and painting 3. Mold growing on wall behind closet door a). Removal and replacement of all mold contaminated and water damaged surfaces Little Bedroom Across From Laundry A) Walls and ceilings 1. Hole patch to living room-very sloppily done by maintenance crew 2. Outside corners of entire room are gouged and beat up 3. Walls painted sloppily by renters/maintenance crew(?), leaving splotchy painted areas, and painting over mold (see photos-"Before Renters Out") 4. Not all walls were painted, and where they were poorly painted, the color is a lot darker than original paint that is showing through in many areas, especially in all inside corners. Where one wall was painted, but not the adjacent one to it, new paint was slopped on to this unpainted wall 5. A lot of paint is on the ceiling-requires repainting 6. The little skylight in the wall has a lot of paint on it, and it is cracked- requires replacement 7. Paint coming off wall to left of closet from water damage (see under water damage heading of this document) 8. Gouges-attempted repairs by renters (?), white areas above trim where not painted after sheetrock patch 9. Scrapes in wall texture in many areas 10. Mold above some areas of floor trim, sloppily painted over, as evidenced by water damaged trim 11. Paint and filth left of wall light switch- requires removal and painting 12. Long running gouges in wall texture in wall past light switch 13. Holes in wall, painted over, not patched 14. Paint on floor 15. Wall outlet painted over, drips of paint on outlet cover- requires removal 16. Wall heater *** is missing-needs to be replaced 12 III UPPER ATTIC LEVEL- All wall damage and all outside corners require re-texturing and re-painting Attic Bedroom-painted a dark yellow semi-gloss paint, not light pastel yellow flat finish latex paint A) Stairway 1. Many gouges, scrapes, dents of entire walls going up the stairs from floor, most poorly patched and re- textured-if at all, by maintenance crew 2. One hole patch just inside stairway door, bottom right, no texture or paint 3. Large sloppy patch and texture to the right of the stairwell outlet (lower left) 4. Large areas on the right lower bottom wall on the right, sloppy patch and texture 5. Paint runs and missed spots on the metal pole of the stairs by maintenance crew, painted yellow, when it should be white. 6. Paint on stairs carpet by maintenance crew 7. Gouges in texture, cracked texture just painted over by maintenance crew 8. Ceiling over first few steps at the bottom painted yellow over white ceiling, very splotchy, sloppy work by maintenance crew 9. Paint runs on window sill with hairs and other debris in paint, done by maintenance crew 10. Stairwell window sheetrock casing has gouges just painted over, and not repaired B) Attic Bedroom-all but #13 and 14 were done by maintenance crew. Repair/repainting or replacement required 1. Paint splatter all over trim-requires removal and repainting 2. Mold on walls painted over by maintenance crew (see water damage heading) 3. Large paint drops on window sill, requires removal and repainting 4. White window sills painted with yellow semi-gloss paint-now peeling 5. Hairs and other debris in yellow paint-requires removal and repainting 6. Holes and texture damage to North end, right side window sheetrock casing, and gouged corner-repair 7. Yellow semi-gloss paint on all vinyl window edges-requires removal 8. Entire window casings are not all painted, when painted, poorly and splotchy-requires repainting 9. Paint on carpet, requires replacement 10. Walls have splotchy spots without full coverage of paint, requires repainting 11. Paint on wood towel rack-requires removal 12. Paint on closet doors trim-requires removal 13. Hole in sheetrock for satellite cable installation-not authorized by me-requires repair 14. Filter of air conditioner was horribly filthy, like it had not been cleaned the entire time Jevons managed my home as a rental Window Damage (included in Contract Proposal for repairs) I LOWER LEVEL Living Room A) Picture window-requires replacement 1. Deep scratches across glass along the bottom half B) Two sets of French doors-already mentioned under door damage heading Green Bedroom A) Window 1. Window lock is damaged-requires replacement II MIDDLE LEVEL Kitchen A) Kitchen window 1. Window lock is damaged-requires replacement 2. PVC for added security is missing- requires replacement B) Backdoor window 1. PVC for added security is missing- requires replacement 13 Bathroom A) Bathroom window 1. PVC for added security is missing- requires replacement Little Bedroom (across from laundry room) A) Bedroom window 1. Window lock is totally broken-requires replacement 2. PVC for added security is missing- requires replacement B) Skylight window to stairwell 1. Cracked along bottom edge (has a lot of paint on it), requires replacement III ATTIC LEVEL A) South window (above front door) 1. Window lock is damaged- requires replacement 2. PVC for added security is missing -requires replacement B) North window 1. PVC for added security is missing- requires replacement C) East-side triple window (8' wide window) 1. Center glass double pane non-moveable section has a broken seal. I've caulked it to prevent moisture collecting and fogging up the inside of the window- requires replacement 2. Both sides PVC for added security- requires replacement CARPET DAMAGE-All carpet was absolutely filthy (included in Contract Proposal for repairs) I LOWER LEVEL Living Room- requires replacement A) Stairs-damage caused by tenants 1. Ripped up and shredded carpet, and torn up pad on top step 2. Cracked top edge oak trim with purple marker stain-requires replacement 3. Fifth step from top shredded carpet 4. Bottom step carpet shredded carpet 5. Red paint on ALL edges of carpet coming in contact with all wood surfaces of stair railings, and dripped on carpet. This was done by tenants 6. Blue stain on carpet 7. Black stains on carpet, one is grease-like 8. Gum-like substance on carpet in several areas B) Carpet in living room and foyer area-damage caused by tenants 1. Burn spot in carpet 2. Red paint on carpet 3. Black stains on carpet 4. Antique white paint on carpet in many places 5. Orange stain on carpet C) Carpet in green bedroom-requires replacement 1. Oil stains and other stains on carpet 2. Maintenance crew dripped green pain on carpet 14 III UPPER LEVEL A) Stairs- requires replacement 1. Ripped and shredded carpet in many places 2. Ripped/shredded carpet on the walking surface of 2 steps 3. Ripped up carpet where top step meets wall 4. Yellow paint on carpet by maintenance crew B) Attic bedroom- requires replacement 1. Ripped up carpet just past the top of the stairs on main floor area 2. Carpet won't lay flat across the room from the sink to under eave storage, due to particle board water damage 3. Large stained area in the dormer area of the bedroom, South end 4. Carpet damaged by water and mold as mentioned under the heading of water damage 5. Yellow paint splatter and drips on carpet by maintenance crew Window and Door Trim Damage (included in Contract Proposal for repairs) Every piece of trim around windows, doors and floors were new with fresh paint or stain, with the exception of the trim around the little window in the laundry room, and the trim around the laundry room closet door, which was not new, but I did paint it. I LOWER LEVEL Living Room A) Front French Doors-trim has nail holes and cracks from the nails 1. Left side trim-needs to be replaced 2. Right side trim-needs to be replaced 3. Top trim-needs to be replaced B) Patio French Doors-trim has nail holes and cracks from the nails 1. Left side trim-needs to be replaced 2. Right side trim-needs to be replaced C) Picture window-trim has nail holes and cracks from the nails 1. Left side trim-needs to be replaced 2. Right side trim-needs to be replaced 3. Top trim-needs to be replaced 4. Inside trim of window needs to be sanded and repainted, where paint removed by renters tension rod D) Stair Railing 1. The entire stairs need to be stripped on not only the current sloppy drips, runs etc. from maintenance crew's poor paint job, but also removal of all red paint painted by renters, and repainted. E) Door trim on right side of under stair storage 1. A very sloppy trim replacement by the maintenance crew is unacceptable-requires a new piece of trim to match the left side of the storage door, and repainted F) Door to green bedroom-too gouged to repair 1. Left side trim-needs to be replaced and painted 2. Right side trim-needs to be replaced and painted 3. Inside of doorway jamb -needs to be sanded and painted Green Bedroom A) Bi-fold door trim 1. Left side trim-sand out gouges and paint 2. Right side trim-sand out gouges and paint 15 B) Inside door trim 1. Left side trim-sand out gouges, putty if too deep, and paint/or replace trim if needed 2. Top trim-sand off dripped on paint by maintenance crew, and repaint C) Window 1. Window sill requires sanding of gouges and repainting 2. Window trim on bottom-sand out gouges, and repaint 3. Left side of window trim-putty nail holes and other damage, repaint 4. Right side of window trim-putty nail holes and cracks, sand and repaint II MIDDLE LEVEL Kitchen/dining A) Crown molding on 3 pieces of cabinet trim-requires wall paint removal, sand and repaint B) Granite tile trim-entire kitchen, front edge,-requires sanding out gouges and painting of all trim C) Back door 1. Left side trim- needs replacing and painting 2. Right side trim-requires sanding out gouges and repainting Hallway A) Outside of bathroom door 1. Left side trim-gouges need to be sanded and repainted 2. Right side trim- gouges need to be sanded and repainted 3. Top trim- gouges need to be sanded and repainted B) Stairway door 1. Right side trim needs putty, sanding and repainting C) Little Bedroom door trim 1. Right side trim needs putty, sanding and repainting 2. Left side trim is water damaged-requires replacement and painting Little Bedroom A) Door trim 1. Top trim- sand off dripped on paint by maintenance crew and repaint 2. Right side of trim- sand out gouges, repaint B) Window 1. Bottom trim-sand to remove gouges and dripped on paint by maintenance crew, and repaint C) Electrical panel door trim 1. Right side trim requires putty and sanding of gouges, and repainting Bathroom A) Bathroom door trim 1. Right side trim- gouges need to be sanded and repainted C) Sink tile 1. Sink front trim- gouges need to be sanded and repainted D) Window 1. Sill- gouges need to be sanded and repainted 2. Bottom trim- gouges need to be sanded and repainted 3. Paint on all edges of trim-requires removal of paint wall paint, sanding and repainted white 16 E) Shower tile trim 1. Left side trim on exterior wall- gouges need to be sanded and repainted Laundry room A) Closet door-inside laundry room 1. Right side trim-needs sanding out of gouges and repainting 2. Left side trim- needs sanding out of gouges and repainting 3. Trim above washer/dryer area needs to be replaced due to water damage warping the wood; paint new trim and install B) Laundry room closet shelf 1. Bottom shelf damaged beyond repair from detergent spills or water-requires replacement III UPPER LEVEL Stairway A) Stairway door trim 1. Left side trim-gouges need to be sanded and repainted 2. Right side trim- gouges need to be sanded and repainted B) Stairway window 1. Wide window sill requires sanding/scraping to remove peeling paint, removal of gouges and repainting the sill white, not yellow, as I had it C) Trim around metal post, at the 3rd step from the top 1. Trim facing toward step side-requires- putty for gouges, sanding and repainting D) Window at South end (above front door) 1. Window sill requires sanding/scraping to remove peeling paint, removal of gouges and repainting the sill white, not yellow, as I had it E) Window facing East (toward neighbor) 1. Window sill requires sanding/scraping to remove peeling paint, removal of gouges and repainting the sill white, not yellow, as I had it F) Air conditioner installed in wall 1. Trim around AC needs yellow paint removed, and painted white as I had it G) Wood trim of Closets/under eave storage doors 1. A single door has scrapes that requires sanding, and refinishing to match other doors 2. A single door has a gouge in the right side trim that requires sanding, and refinishing to match other doors 3. Another single door has paint on the trim in several places (same darker yellow that maintenance crew used, not the flat finish pastel yellow I had), requires sanding, and refinishing to match other doors 4. Tall double door closet has paint on left and right side trim that requires sanding, and refinishing to match other doors H) All floor wood trim 1. Too many places of paint splattered or dripped on rust colored trim throughout the entire attic bedroom-requires either replacement, or sanding to remove paint and re-staining. 17 Miscellaneous I LOWER LEVEL Living room A) Valences (custom made)- requires replacement and installation (not included in Contract Proposal for repairs) 1. Front French doors-damaged and torn, filthy; left in garage 2. Patio side French doors -damaged and torn, filthy; left in garage 3. Living room picture window- damaged and torn, filthy; left in garage 4. Living room picture window drapes-inner thermal lining is torn up from drying in dryer-not as tag stated to line dry 5. Drapery rods and sheer rods and valences- requires replacement and installation B) Brick Hearth-requires repair/replacement of all damaged brick, and repainting of entire hearth as I had it, but might require removal and replacement due to the mold in the walls (included in Contract Proposal for repairs) 1. Many areas of damaged brick-chips, scrapes, stains, holes in brick C) Wood Stove Chimney 1. May require replacement of parts rusted from roof leak (interior box surrounding pipe as it comes through the wall) D) Green Bedroom (included in Contract Proposal for repairs) 1. Built in shelving requires repair or replacement of nail holes that split shelf 2. Entire built in shelving requires sanding of gouges and dents in wood and re-painting 3. Wall mounted light near window, left side-mounting hardware is missing, as well as light cover- requires replacement and installation II MIDDLE LEVEL (included in Contract Proposal for repairs) Bathroom A) Bath tub-all parts listed below were brand new in 2011-ALL require replacement 1. Chrome apron around tub faucet handle with shower diverter, scratched up by maintenance crew- 2. Chrome tub spout, scratched up by maintenance crew- requires replacement 3. Soap dish in wall, scratched up by maintenance crew, plastic soap holder is missing- requires replacement 4. Chrome trip lever cover, scratched up by maintenance crew- requires replacement B) Bathroom sink- part listed below was brand new in 2011 1. Chrome faucet, scratched up by maintenance crew- requires replacement 2. Deep chips in porcelain sink-bottom and near front-requires repair/replacement C) Medicine cabinet- requires replacement 1. Paint all over edges of cabinet doors 2. Torn edges of white laminate on cabinet doors 3. Backing of cabinet is damaged and detached 4. Missing pegs to hold shelving 5. Gouges in bottom trim 6. Someone painted over the vinyl laminate, and left hairs in it 7. Damage to top right inside of cabinet D) Blinds- requires replacement (not included in Contract Proposal for repairs) 1. Damaged top right E) Tub grout-requires replacement 1. Many places of grout missing in the corners, and along all tiled edges of the tub a. Most likely contributed to the water damaged floor under the tub, causing the tub to sink as the floor rots 18 F) Bathroom light switch and cover 1. Paint needs to be removed G) Bathroom fan and light switch cover 1. Paint needs to be removed H) GFI Electrical outlet and cover (right of sink) 1. Permanent stain-both require replacement I) Plunger (not included in Contract Proposal for repairs) 1. Chewed up handle end by dog-requires handle replacement J) Bathroom baseboard thermostat 1. Thermostat control requires removal of paint Kitchen (included in Contract Proposal for repairs) A) Kitchen sink-this was a new faucet in 2011 1. Chrome faucet, scratched up by maintenance crew - requires replacement 2. Excessive deep scratches on top part of sink 3. Pits in stainless steel, top right of sink 4. Permanent discoloration in bottom of left sink- requires replacement B) Kitchen window valence (custom made)- requires replacement 1. Missing (matched valence over backdoor window) 2. Requires replacing two matching valences C) Kitchen range-brand new in 2007, only 5 yrs. old when Henry's started renting, and still looked new. Requires replacement (not included in Contract Proposal for repairs) 1. Large chips and scrapes in porcelain of top, and in porcelain of sides 2. Back left burner no longer works 3. Rusted areas on oven door and digital display 4. Deep scrapes and dent on left side of range 5. Permanent stains on porcelain 6. Deep scrapes on top of pan drawer D) Refrigerator-all items must be repaired/replaced or a new refrigerator; this refrigerator appeared brand new in 2011 with no damage as described below. (Not included in Contract Proposal for repairs) 1. Permanent scrapes in finish of outside of freezer door 2. Gouge in bottom inside edge of bottom of freezer compartment 3. Broken plastic frame of first shelf, in line with freezer compartment gouge 4. Gouge in bottom edge of inside of refrigerator, in line with freezer compartment and bottom of freezer gouge 5. Broken 2nd shelf of refrigerator door 6. Dent and scrape on right side of exterior 7. Many dents and scrapes on refrigerator door exterior 8. Missing plastic plug for a screw, inside refrigerator, top right 9. Chip at top right corner of refrigerator door, and at right bottom E) Dishwasher- -brand new in 2007, only 5 yrs. old when Henry's started renting, and still appeared new in 2011, and functioned normally. (Not included in Contract Proposal for repairs) Requires replacement NOTE: Mice entered the house from below the kitchen window, outside in the foundation wall. The PVC fitting that blocked this 3" inch hole had been removed. 19 1. Door and/or door hinge damage 2. Cracked, chipped and dented metal toe kick at bottom of dishwasher 3. Many scrapes and scratches all over the exterior 4. Top of dishwasher (under cabinet) covered in mouse ***, insulation torn up by mice 5. Burned wiring damage under dishwasher, caused by excessive moisture from water damage and/or mice chewing up wiring 6. Rusted parts under dishwasher from excessive moisture from water damage, and great deal of mouse droppings and "kid" garbage under dishwasher 7. The entire inside of dishwasher is caked with a very thick layer of built up dishwasher detergent, no blockage in discharge hose. 8. Food trap/strainer and all areas where water flows out of dishwasher are clogged with detergent and years of filth. 9. Heater element no longer works 10. Rust and scrapes on inside of dishwasher 11. Damaged and rusted top and bottom dishwasher racks, where vinyl coating was removed F) Microwave--brand new in 2007, only 5 yrs. old when Henry's started renting. Looked brand new in 2011 1. Gouged corner of exterior, right bottom 2. Scrapes/gouges in paint on left side exterior G) Pantry-(included in Contract Proposal for repairs) 1. Damaged shelving with multitudes of chips on front edge 2. Inside walls have deep gouges and scrapes-(included in Contract Proposal for repairs) H ) Cat door (included in Contract Proposal for repairs) 1. Door is cracked Laundry Room Closet I) Laundry Room Closet 1. Lower closet shelf is water/detergent damaged and not repairable- (included in Contract Proposal for repairs) III UPPER LEVEL A) Stairway (not included in Contract Proposal for repairs) 1. Stairway light cover does not match the one by the sink- requires replacement 2. Metal blinds of North window near stairs-mice shredded all of the strings- requires replacement 3. Paint all over 3 handrails (on ends, top, underside, on all brackets for handrails) from reckless painting by maintenance crew-requires removal of all paint (and there is a lot of it), and refinishing in natural wood stain/varnish B) Sink area 1. Light cover doesn't match the light cover in stairway- requires replacement (not included in Contract Proposal for repairs) 2. Plate glass mirror is missing- requires replacement (not included in Contract Proposal for repairs) 3. Cold water supply line is broken(included in Contract Proposal for repairs) 4. Dimmer switch by tall closet on South end was changed to a switch- (included in Contract Proposal for repairs) C) Under eave storage (Southwest side) NOTE: Mice entered the house from below the kitchen window, outside in the foundation wall. The PVC fitting that blocked this 3" inch hole had been removed. I replaced it-requires reimbursement for my expense 1. Mouse urine and *** (included in Contract Proposal for repairs) 2. Insulation torn out by nesting mice (bathroom roof vent- included in Contract Proposal for repairs) 20 D) Ceiling Light fixtures 1. Requires removal of paint slopped on them from maintenance crew, and accumulated dirt not cleaned off (included in Contract Proposal for repairs) a. Stairwell light b. Ceiling light-North end c. Sink light fixture d. Ceiling light-South end e. Air conditioner trim-re-painted white as I had it. House Cleaning The house was not cleaned by Jevons property management, as shown by their Move Out photos on 3-5-15. The amount of filth was overwhelming. I spent over 82 hours steam cleaning carpets, cleaning gross and grime out of cupboards, off walls, some ceilings, some light fixtures, ceiling fan, windows, toilet, tub, doors, appliances, counters, cabinets, air conditioners, closets etc. requires reimbursement of my professional cleaning services of $25/hr. for a total of: $2,050. (Quality Counts Cleaning Service). At this time there is still a tremendous amount of cleaning that is needed. It is difficult to clean the house when cleaning won't make it look better, due to the damage and mold throughout my home. About every 2 months new mold grows in all cracks and crevices of the windows and tracks, around the glass etc. Electric Bill While Not Living in My House When I came back to my home to explore the extent of the water damage to my home on March 27th, the kitchen wall heater thermostat was set to 70 degrees, and was running. This was done by Jevons maintenance crew after they had completed their sloppy painting and other destructive actions on my property. The electric bill was $37.25 during the time from 3/2/15 through 3/30/15, 28 days. During that time I stayed on the property March 6th, 7th, 27th and 28th, using only the woodstove for heat, one light for evenings, and steam cleaning the carpets. The following month's electric bill, when I lived there full time, was only $30.88. I require reimbursement for the heater being left on 24/7 that the maintenance crew left the heater on. $37.25 30.02 - 7.23 (basic charge) -6.88 (4 days I was in the house) 30.02/28 days = $1.72/day $23.14 needs to be reimbursed to me. Note: I was living in my home for greater than 2 weeks when I discovered the keys that the maintenance crew had used to enter the house, on the ground about 5 feet away from the back door, in the grass. Very professional! Whole House X-10 Wireless Alarm System (not included in Contract Proposal for repairs) Window/Door Sensors-requires replacement 1. Nine of 13 sensors are damaged beyond repair--requires replacement 2. Two more are damaged but I could get them to work--requires replacement House Alarm Exterior Siren--requires replacement 1. Missing, was installed under eave near attic dormer 21 Exterior House Damage (included in Contract Proposal for repairs) NOTE: House, garage, porch and trim were painted during the early Summer of 2011- One year before the Henry's rented my home. After repairs, the entire house requires painting now. Door/Window/House Trim A) Attic Dormer 1. Trim around 8' wide window facing East (toward neighbor) a. Left side trim-beat up and cracked-requires replacement, primer paint b. Top trim-cracked, chipped, beat up- requires replacement, primer paint B) Patio French Doors 1. Trim a. Right trim-screw holes, cracked/broken- requires replacement, primer paint b. Left trim-scraped up, with wood missing- requires replacement, primer paint c. Top trim-screw holes, scraped up- requires replacement, primer paint d. Wood trim behind screen door track-scraped up- requires replacement, primer paint C) Front French Doors 1. Trim a. Left trim-holes from nails-requires putty, sanding, primer and paint b. Right trim- holes from nails-requires putty, sanding, primer and paint D) House corner trim 1. Corner of backdoor wall, trim on front of house-holes from flag pole installation- requires, putty, sanding, primer and paint 2. Chain link gate-holes from screws in trim- requires putty, sanding, primer and paint E) Cat door outside entrance 1. Overhang/little roof-chipped up and cracked, was new in 2011- requires replacement, primer and paint F) Fascia board-front of house 1. Holes made from nails- requires putty, sanding, primer and paint Front Porch All green painted areas of front porch and posts require repainting after holes repaired A) Porch posts and cross piece above them 1. Left post-many nail holes, chips and gouges in wood- requires putty, sanding, primer and paint 2. Right post-many nail holes, chips and gouges in wood- requires putty, sanding, primer and paint 3. Outside cross piece above posts-2 large screw holes on outside edge- requires putty, sanding, primer and paint 4. Underside of cross piece-as face house left side from large screw- requires putty, sanding, primer and paint B) Front porch 1. Inside edges of 2 sides roof supports and cross piece a). Many nail holes- requires putty, sanding, primer and paint 22 House Siding-painted Summer of 2011, one year before Henrys moved in A) Siding Damage (included in Contract Proposal for repairs) 1. Over 60-100 nails, screws holes; I have a bag of 61 nails, screws, tacks and push pins left by renters on all sides of house-requires replacement patching, painting a. Back door-gate chain link screwed into house- requires putty, sanding, primer and paint b. Unauthorized hole in siding for upstairs satellite cable installation, and holes from where cable was screwed into siding-requires siding replacement, putty, sanding, primer and paint c. Nails all over the house siding, and most are on the East side of house to hold up tarp over wood that Henry's stacked next to house-- requires putty, sanding, primer and paint 2. Yellow stuff all over siding to left of patio French doors-requires removal, and primer and paint if needed after removal 3. Siding to right of Patio French doors, cracked/broken when renters tried to pull out a large screw from right side trim of door, and when they cracked the trim, they pulled the T-111 siding along with it. Requires replacement of siding, primer and paint 4. Bottom edge of siding damaged from sprayers not being kept in proper spray position a. Entire West side of house -requires repair/replacement as needed to fixed damaged area 5. Many areas of siding chipped with missing paint-requires putty, sanding, primer and paint, or siding replacement Metal Roof above living Room (included in Contract Proposal for repairs) A) Metal Roof-Requires replacement and repair to all water damaged surfaces, including mold abatement 1. So many dents that I can't count them all. The metal roof has extensive damage, is battered and dented beyond repair from people or persons walking all over the roof, and not as instructed in "Information for Renters" about where it is safe to step on the roof without causing damage when cleaning the wood stove chimney. 2. There is a very large orange discoloration of metal roof surrounding the wood stove chimney pipe from extremely hot fires. There was only a very small amount of this color when I bought the house, and the same amount when I last saw it in 2011. 3. All of the walking all over on the metal roof where there are no screws (e.g. no support) has caused dents in the metal roof on the underside piece of metal, causing there to be a gap where the overlapping piece of metal should be in contact with it. This is widespread throughout the entire roof. I noticed rain leaking from the ceiling chimney box on November 3, 2015 thinking that this was due to the snow on the roof melting next to the chimney. Rain started dripping again on February 17, 2016, and I went up on the roof to investigate, finding extensive damage to the roof, from when I last saw it in 2011 when I painted the 2nd floor siding and trim a. There is evidence of water stains around the woodstove ceiling chimney box, and 2 large areas on the brick hearth floor (as shown in photos) indicating that the renters were aware of the leaking. b. This leaking has lead to damage to the insulation, sheetrock ceiling, walls and I'm not sure how much more from this leaking that was never reported to me. NOTE: Repair may require removal and replacement of the brick hearth, depending on how the brick wall is attached to the wall studs. Gates attached to House (included in Contract Proposal for repairs) A) Living room side exterior gate by air conditioner 1. Bottom of gate broken, bottom left-requires replacement of broken pieces B) Double wood gate between garage and house were removed and replaced with unauthorized chain link fence and gate, with cemented in posts. a. One side of gate was found in neighbors yard as part of their goat pen-undamaged--requires replacement because new owners of this home disposed of it before I could retrieve it. b. Second side of gate was found with other garbage and weeds behind garage-requires replacement 3. I had to dig out cement and 2 posts for chain link gate that were 18 inches deep 4. Holes were made in the house and garage siding where they were screwed into the siding as listed under siding heading above--requires repair 23 Garage-after repairs, requires re-painting (included in Contract Proposal for repairs) Note that the garage was painted at the same time that the house was painted in the Summer of 2011, one year before the Henrys moved in. Exterior and siding A) Extensive damage to siding, especially at the bottom edge on the South and East sides of the garage-requires replacement of siding and primer and paint B) Many areas where the paint has been removed due to scrapes and dents C) Hole up high on East side of garage with an eye hook screwed into siding-requires repair, primer and paint, or siding replacement Metal Garage Door (with opener) A) Dent in bottom panel and panel above it- requires replacement of 2 panels B) Door trim was pushed to outside of garage by a vehicle, leaving a large gap, which I was able to repair-trim requires putty, sanding, primer and paint to cover my repairs. This is how mice entered the garage to eat garbage. C) Right side door gasket damaged-requires replacement D) Left side door gasket damaged- requires replacement E) Left side door trim scrapes- requires replacement Garage Entry Door-requires replacement (included in Contract Proposal for repairs, except for dead bolt and entry door knob/lock) A) Dents and scrapes all over exterior door B) Damaged bottom door gasket C) Door *** part of door is damaged beyond repair-looks like it had been jimmied/pried open D) Receiving side of door *** is damaged beyond repair in door jamb E) Dents and scrapes on interior side of door F) Inside trim, left, bottom is damaged- requires replacement G) Right side of door trim is scraped and gouged-requires sanding, primer, paint H) Door *** is damaged beyond repair- requires reimbursement to me for purchasing deadbolt and entry door doorknob that both use one key. (Not included in Contract Proposal for repairs) I) Door framing is gouged and scraped up J) Door weather stripping is destroyed, left and right sides K) Door jamb is damaged Garage Interior-absolutely filthy (included with expense for decontamination/cleaning of garage, not included in Contract Proposal for repairs) A) Large deep gouge in cement floor-requires repair B) Stains all over cement floor-requires stain removal/cleaning C) Gum stuck in many places all over floor-requires removal D) Red paint on cement floor near back of non-opener car garage door-requires removal/cleaning Garbage left outside of garage-not removed by Jevons-REQUIRES Reimbursement for dump fee, (not included in Contract Proposal for repairs) A) Wood chips and wood scraps left all over gravel outside of non-opener garage door B) Screws, nails, cotter pins, and many other pieces of garbage left outside of non-opener car garage door that would cause a flat tire, and all over top of driveway, down the driveway and in the lower parking area under Maple tree. I keep finding screws and nails all over the driveway as of 4/1/2016. My visitors park in these areas. C) Large dead, fire hazard weeds and wire fencing behind garage, along with one missing gate, their 4" x 4" wood posts used to hold up their kids play house by the burn pile area, along with the large cement chunks they poured around the posts D) Pile of garbage left outside non-opener garage door-wire rack used in tub/ceiling, bricks, missing pieces of short fencing (I added to bottom of all backyard fencing to prevent a dog digging out), large rocks, and other garbage 24 Garbage left inside of garage-not removed by Jevons-REQUIRES REMOVAL (not included in Contract Proposal for repairs) A) 20 cans of used paint-none are my paints or my house colors in or out B) Rafters contain a large amount of scrap/recycled junk scrap wood, 33-35 lengths of wood C) Sack and box of newspapers D) My water damaged irreparable white cabinet that belonged in the bathroom E) Found my missing drapery rods, sheer rods and valences for the living room-all wrecked F) Windows of garage are absolutely filthy-requires cleaning and removal of dead bugs and mouse *** F) Mouse ***, dead mouse, dead bugs, bird droppings in rafters, filth found all around the sill plate of the garage floor, and many places on garage floor-requires clean-up of ***/urine. NOTE: I removed the dead rodent and cleaned up the dust dirt off the floor, but mice *** are still everywhere along the sill plate/floor area because I had to move in to this filth, thinking that Jevons would have at least cleaned it up before I moved in, (same with the interior of the house). My health has also been at risk for the Hanta virus and other bacteria fund in mouse *** in the kitchen, attic bedroom, and garage, and from bird droppings in the garage. The Garage requires professional decontamination of rodent ***/urine and bird droppings due to the harmful bacteria they contain. Missing Item I left stored in garage rafters A) Hand truck-orange, that converts to a cart-requires replacement or reimbursement YARD (Not included in Contract Proposal for repairs) Although I worked over 700 hours over the Spring, Summer, Fall and Winter of 2015, and Spring of 2016, I'm only seeking compensation for 702 hours, time I spent restoring/recovering flower beds, gravel areas and trees). A) 702 hrs. x $10/hr. = $7,020 Miscellaneous yard A) Gate going to burn pile area (found behind garage); renters replaced with a chain link gate 1. No damage, removed chain link gate, and re-installed the gate B) Burn barrel-missing-requires replacement or reimbursement C) Missing red reflectors on two green metal post of lower driveway-requires replacement or reimbursement (found broken pieces all over driveway) D) Broken up cement steps from pond area to yard above, moved and step area soil eroded 1. Broken steps-requires replacement of 3 steps (cement rectangles) E) Still finding a lot of garbage all over flower beds, under trees, in gravel, in the garden. . . . . everywhere. F) A large nail left in driveway caused a flat tire in the new cart that attaches to my new riding lawnmower- requires payment for a new tire G) Slope near top of driveway for additional parking, has been dug out, with soil now collapsing, and the upper graveled area less stable due to the removal/digging out of the slope-requires soil replacement to stabilize the slope. H) Pond fountain pump damaged-requires replacement Burn pile area A) Full of tall dead weeds, debris, grass, weeds, Goats Head (puncture vine), volunteer walnut, Maple and *** type trees in the flat graveled area, and garbage-CREATING A HUGE FIRE HAZARD IN LIGHT OF ALL THE DEAD GRASS THATCH AND OTHER DEAD WEEDS THROUGOUT THE YARD AND LAWN, INCLUDING NEXT TO THE HOUSE B) Huge pile of garbage-requires reimbursement for dump fee 1. Partially burned vinyl pond liner 2. Partially burned and unburned newspaper, and other paper and plastic garbage buried under unburned leaves and other yard debris-I haven't dug this up, because I'm afraid of other environmental disasters I might find C) Pile of partially burned logs and furniture past the burn pile next to neighbor's trees in what used to be a leaf mulch pile, and some lawn. 1. Metal springs and pieces from a couch or other furniture buried in leaves and strewn around that part of the yard-caused flat tire in my front right tire, and left rear tire of my new riding lawnmower-requires payment for a new tires 25 2. Metal spring buried in bare area of yard (where grass used to be) popped up and caused a flat tire in front left tire of my new riding lawnmower-requires payment for a new tire 3. Walnuts piled in and mixed in the leaf mulch, with hundreds of walnut tree starts I had to dig up D) Gravel from top flat area of burn pile pushed down into yard and all over rock wall near NE corner Garden area A) Garden beds full of tall weeds, grasses in 3 garden beds and in all graveled areas surrounding the beds, and garbage. *** seeds keep sprouting, creating a lot of work for me. Far back yard area-highest elevation A) Thick and tall dead weeds all over this area creating a huge fire hazard, especially close to other shrubs and trees and thick thatch of dead lawn and dead *** grasses and leaves. B) Debris from Poplar tree adding to this fire hazard 1. Poplar tree debris growing new tree starts in this area and in the dead lawn area, of Spring of 2015 and now in Spring of 2016. These poplar tree starts will continue to grow unless the established roots are dug out. Damaged Fencing-All require replacement and installation All damaged fencing is severely bent, broken, cut or otherwise damaged, requires replacement for damage sections (Not included in Contract Proposal for repairs) A. Field Fence which encloses the South, East and Northern sides of back yard closest to house-new in 2010, and undamaged in 2011 1. 68 ft. 2. Fence Clips 2 (missing) 3. Fencing, 20 ft., that I cut and buried as a preventative barrier for dog digging, removed by Henrys on West side of back yard, found in burn pile-requires reshaping, and reinstallation B. Green vinyl coated fence along the West side of back yard, and along canal road at top of driveway-new in 2005 and undamaged as of 2011. 1. 64 ft. 2. Green fence post (missing) 3. 7 fence post clips (missing) C. Barbed wire (at most Western end of property) Damage occurred from Henrys allowing a huge Poplar tree that grew near the canal road, to be deposited on my property. (See below in Poplar Tree heading). The fence and posts were not damaged in 2011. 1. 36 feet (missing) 2. 3 bent fence post 3. Fence clips 9, to attach to attach missing barbed wire to damaged fence posts POPLAR TREE-about 8 large and very long logs left at far back yard Near the beginning of January 2015 (as my orchard neighbor informed me), Mr. Henry asked the Union Gap Irrigation District (UGID) to move the huge Poplar tree they were removing from near the canal road, to my property, so that he could cut it up for firewood. This is a massive, 75-100 ft., at least 45 yr. old Poplar tree. The logs were subsequently deposited on my property, and the root ball and other tree debris were bulldozed onto the most Western edge of my property as allowed by Mark Henry, WITHOUT MY CONSENT OR AUTHORIZATION. JEVONS PROPERTY MANAGEMENT DID NOT REMOVE THE LOGS OR THE TON OR MORE OF DIRT, ROOT BALL AND OTHER TREE DEBRIS THAT WAS PLACED ON MY PROPERTY AFTER I INFORMED CAROL JEVONS THAT THE MESS WAS NOT MY TREE ON MARCH 6, 2015. I TOLD HER I WANTED IT REMOVED. The logs and all of its associated debris WAS NOT REMOVED. (Not included in Contract Proposal for repairs) 26 A) On and around August 15th of 2015 I was able to find some people to come cut up the Poplar logs and remove them. 1. Without my being able to mow, many of the already overgrown tree suckers continued to spread into the yard. There are only supposed to be 2 large trees in this area. Since the Henrys never mowed this area, even before the poplar logs were deposited on my property, the suckers grew enough to make a small forest. a. The stumps of these tree suckers require removal, as they have spread and grown into the lawn area b. The grass died beneath the poplar logs-replacement of lawn is required c. The ton or more of dirt AND debris-requires removal d. It took a lot of time, approximately 4 hrs., cleaning up the bark mess that was strewn all over my yard after the logs were cut up. It took 2 men in their twenties, 3 different days or hard work to cut up these logs. LAWN (Not included in Contract Proposal for repairs) Estimating 60-70% of lawn grass lost I used to mow up 16 bags of lawn clippings, now I have about 5-6 bags It was very obvious to me that the Henrys did not water much, as evidenced by the near death of trees, diseased trees, dead trees, insect infested trees, many dead limbs of trees, dead missing flower bed plantings etc. All lawn areas listed below require the following: 1. Leveling of and filling in of holes 2. Removal of thatch 3. Replacement /repair of lawn grasses 4. Removal of weeds and *** grasses (Quack, Cheat, Crab) in the lawn that have overgrown lawn grass areas 5. Any cost/time associated with the labor of having to daily water the newly grass seeded area for approximately 6 weeks with my manual irrigation system. Lawn at Front of House-Requires replacement/repair/thatch removal 1. Many holes in ground 2. Many areas of *** grasses that when they die each Fall, are now dead and create barren areas of the yard. 3. Extensive growth of weeds in bare areas 4. Thick thatch from the death of previous lawn grass throughout yard and several years of dead *** grasses 5. Proliferation of Goats Head (Puncture Vine) plants growing in lawn and along both sides of driveway side of fence. 6. Many hundreds of Black Walnuts pushed into ground, preventing lawn grass from growing Lawn at East side of yard-near neighbors 1. Many holes in ground 2. Many areas of *** grasses that when they die each Fall, are now dead and create barren areas of the yard. 3. Extensive growth of weeds and Quack grass in bare areas 4. Thick thatch from the death of previous lawn grass throughout yard and several years of dead *** grasses 5. Large rectangle area of dead grass in the shape of a tent 27 Lawn at Backyard-out door and out around pond part of yard 1. Many, many holes in ground 2. Many areas of *** grasses that when they die each Fall, are now very large areas of dead and barren areas of the yard. 3. Extensive growth of weeds in bare areas 4. Thick thatch from the death of previous lawn grass throughout yard and several years of dead *** grasses 5. Medium size rectangle area of dead grass in the shape of a tent. (Note: I found 2 tent stakes in the Vinca flower bed). Lawn at Far backyard-Northwest side of yard 1. Many holes in ground and canal embankment (which de-stabilizes the integrity of the canal wall, posing a flood damage to my property; (e.g. large campfire pit, kids and/or dogs digging) 2. Many areas of *** grasses that when they die each Fall, are now dead and create barren areas of the yard, in addition to barren areas from a large area where the lawn was killed from long term placement of a large tent, and from the Poplar logs that were left on my property. 3. Extensive growth of weeds in bare areas 4. Thick thatch from the death of previous lawn grass throughout yard and several years of dead *** grasses 5. Proliferation of Goats Head (Puncture Vine) plants and many, many variety of weeds growing in lawn and along both sides of long driveway side of fence. Flower Beds-(see Photos: Yard-Missing Plants Folder) (Not included in Contract Proposal for repairs) All missing/dead plants listed below require replacement All flower beds were full of tall weeds, *** seeds, leaves, garbage, holes, volunteer *** and Maple or Walnut trees, and all rock borders were not in place to hold bark mulch or soil in place, and missing large chunky bark mulch in areas indicated Ajuga (perennial plant) flower bed that stabilizes the soil/embankment on the South side below the garage A) Two thirds of the Ajuga plants have died-either from lack of water, or Henrys digging them up to grow tomato plants-found potting soil and tomato plant identification plastic tabs that come with vegetables in the flower bed B) This flower bed was full of thousands, and I mean at least 2,000 of volunteer deeply rooted *** type trees that were very difficult to dig out on a hillside embankment. C) I spent a lot of time, sweat, hard labor, and aches and pains throwing shovelfuls of dirt back up the hill where the embankment had greatly eroded due to lack of plant roots stabilizing the soil, and what seemed like people-kids/dog walking all over the flower bed, causing the dirt to fall away from the embankment. D) A great deal of gravel that was on the area level with the garage had ended up in this flower bed. The rocks that held back this gravel as a border, were either missing, or had fallen/been pushed down the embankment. E) I transplanted many Ajuga plants that had grown/spread in to the grass, though there are still many empty spots which require more plants to stabilize the embankment. F) This area was also heavy covered in cheat grass, and other *** grasses and weeds that have gone to seed creating a lot of work and expense to spray and pull weeds. Flower bed below kitchen window A) Missing chunky bark mulch-2-3 inches- requires replacement, found strewn all over yard B) Missing tea cup (miniature rose bush-pink) missing- requires replacement plants 28 Flower bed below office/green bedroom window A) Red rose bush near dead, did not recover- requires replacement plants B) Missing 2/3 of ground cover that blooms little white flowers-perennial C) Missing chunky bark mulch-2-3 inches- requires replacement, found strewn all over yard Flower bed down the sidewalk, left side close to the former hot tub/cement area, going East A) Red rose bush (2) missing- requires replacement plants B) Old fashioned Orange Poppy plant-very large, missing/died because Henrys placed a scrap brick path to where they cut up wood on cement area - requires replacement plants C) Missing chunky bark mulch-2-3 inches- requires replacement, found strewn all over yard D) Many volunteer walnut trees I had to dig up Flower bed out front door, going along right side of sidewalk to the walnut tree, yard side A) Straight out the front door 1. Echinacea plants, pink flowers-15 or more missing- requires replacement plants 2. Azalea bush, dark pinkish/red flowers-missing- requires replacement plants 3. Yarrow, yellow, 3 ft. area-missing- requires replacement plants 4. Winter berry bush-very large with red berries (not sure of it's true name)-near dead, did not recover- requires replacement plants 5. Dwarf Japanese Garden Juniper-should have been huge by now, still not recovering, will likely die- requires replacement plants 6. Fox glove-missing- requires replacement plants B) Missing chunky bark mulch-2-3 inches- requires replacement, found strewn all over yard C) Large holes in flower beds D) Large rock of flower bed border were either piled up in flower bed or missing E) Missing Crocus plants/bulbs on either side of the sidewalk; found some in other areas of yard F) Succulent plants from my mother by big rock, missing from small rock garden by pine tree closest to house- requires replacement plants G) Many volunteer walnut trees I had to dig up H) Hens and chicks missing from small rock garden by pine tree closest to house-requires replacement plants Iris bed, 15 ft. wide-on East side of cement area A) All Irises are dead from lack of water and inundated by Quack grass and weeds Black Walnut tree straight out the front door A) Rock ring surrounding plantings/soil around the tree-missing or piled up in flower bed B) Tulip and Daffodils were all messed up, and not in the arrangement I had placed them in, some were missing C) Missing chunky bark mulch-2-3 inches-requires replacement, found strewn all over yard D) Many volunteer walnut trees I had to dig up Pine Tree to the East of the front door and the Black Walnut tree A) Rock ring surrounding the tree was piled up next to tree-not healthy for tree English Walnut tree near the end of the long sidewalk A) Large holes in flower bed Apple tree ring A) Rock ring border, rocks piled up next to tree-not healthy for tree Grapes alongside shared driveway A) Many large, very old vines that are dead-require professional removal of dead vines-very few grapes in 2015 1. Sprinkler valve for grapes was turned off-no watering of grapes Driveway row of shrubs A) A lot of dead wood I had to remove B) Never pruned 29 Flower bed next to house past back door A) Missing chunky bark mulch-2-3 inches-requires replacement, found strewn all over yard B) Rock border removed, and Henrys buried wood pieces instead C) Tulips and Crocus not in arrangement I placed them in, many missing Flower bed from garage to Oregon Grape toward orchard side of property A) Missing chunky bark mulch-2-3 inches-requires replacement B) Missing plants 1. Lavender bush on left side of stump 2. Old fashioned large orange Poppy plant, on left side of stump C) Many holes in flower bed, many weeds, grasses, vines, trees and garbage D) Shrubs were not pruned and were buried behind tall weeds-Red Barberry, Wild Rose Bush, Lilac E) Rock borders had missing rock, dirt falling out of the bed, large logs of wood in bed F) Hyacinth, Blue bells, tulips and daffodils not in locations I planted them. Blue bells are missing G) Oregon grape was never pruned, and was buried in mud that was cleaned out from the irrigation water box dumped on the pea gravel, and many, many leaves around it and garbage H) Lilac shrub never pruned or dead flowers removed, and suckers not pruned Flower bed of Vinca at patio side of house A) Nearly all of the Vinca was dead from lack of water; does not die back since it is an evergreen perennial, even through Winter. B) Found tent stakes and other garbage in this bed C) Tulips found growing in this flower bed when none were planted there D) Missing chunky bark mulch-2-3 inches-requires replacement Lavender flower bed A) Flowers bloomed poorly this year B) A lot of dead branches and several seasons of previous dead flower stems C) Rock wall disassembled, one side toward house D) Full of weeds, garbage, leaves E) Missing Ornamental Blue Rye grass F) Dying branches on top, over grown branches growing outside of bed and in rock wall of bed; no pruning done G) Missing chunky bark mulch-2-3 inches-requires replacement Flower bed around pond A) Missing plants 1. Strawberries-2/3 of plants missing/dead 2. Aquilegia perennial-missing 3. Yarrow, white-missing 4. Tiger lilies 1/2 dead, missing, only few blossoms during Summer of 2015-around pond 5. Deep rooted *** type trees growing in the edge of pond and in pond flower bed 6. Full of around 80 or more rocks that were previously used to hold up the pond liner, which was leaking, so Henrys dumped them out on to the plants, in anticipation of their request for a new liner/coating for the pond. I said I'd only spend around $450, so they cleaned out the pond, but their estimated cost was $2,000, which was cost prohibitive. I removed the rocks, but Jevons maintenance crew put all of the rocks back on to the pond flower bed plantings! I removed them for the 2nd time. 7. The pond was full of leaves, which the maintenance crew removed, but they did not clean 2-3 inches of dirt and weeds left in the bottom and on the sides of the pond B) Rock wall of pond 1. Inundated with thick poplar trees, grass, weeds, leaves and garbage Maple tree rock border-East of pond A) Rocks were piled around the tree-not healthy for a tree B) Missing chunky bark mulch-2-3 inches-requires replacement 30 Gravel bed along side of pear orchard-Northeast side A) Full of tall weeds, underground vine type weeds/trees B) Full of grasses and grass seeds, leaves, weeds C) Rose bush-red, missing D) Gravel missing and plastic under gravel torn up and exposed E) Arborvitae hedge-plants are in poor shape from lack of water, lots of dead wood F) Lilac never pruned and growing suckers in rock wall, and into yard area Fence in backyard facing burn pile area A) Many volunteer Maple trees growing in the fence line, and into the rock wall and yard area B) A great deal of dog *** dumped all over rock walls outside fenced area of yard Blue Spruce tree in front yard 1. Walnuts from the Black Walnut tree (out the front door) were raked under this tree, causing many walnut tree start/plants that I had to dig up. POND A) Cracks in bottom of pond and side walls due to weeds and volunteer trees to growing in cracks, or where the trees allowed to grow created cracks-requires payment for a bag of concrete to repair these cracks which I can repair B) Water inlets are plugged-2 (bottom of pond), it was covered with a screen when liner was present, Henrys removed allowing mud and debris to plug it. I was able to clean out the inlet line C) Pea gravel between pond and pond wall is missing-I can wheel barrow in gravel from other areas D) Damaged fountain pump fitting that looks like a dog chewed it up-requires replacement IRRIGATION (Not(included in Contract Proposal for repairs) I sent emails to Enrique Jevons to remind him that the irrigation system needs to be drained on October 3, 2013, and on October 8, 2014. As of March 6, 2015, 6 days after the Henrys had vacated, all of the drains of the irrigation system were closed, when at this time of year they should have all been open to all for drainage and prevent damage to my extensive irrigation system, as detailed in the "Information for Renters." Weir Box (irrigation box that contains pump and plumbing) A) Mud, weeds and leaves left in pump part of box B) The drain is plugged-requires professional to unplug C) Drain plug was left in pump all Winter, luckily it still works D) Pump position had been altered causing 2 crack in pipes, and weakening the cement plug to the water box, through which the irrigation water moves through piping to pump-requires repair by an irrigation professional E) Bottom drain of pump piping was left closed F) Pump was full of a great deal of debris, compromising its ability to pump-requires replacement of pump O- ring that is no longer manufactured, and must be custom made to fit to fit this pump G) Pump filter (pump side of box) was left filthy, and the drain closed H) Two filter screens (water side of box)-both left filthy 1. One screen destroyed and not useful at filtering, allowing debris to enter pump-requires reimbursement to me for making new screen I) Irrigation Damage from no draining of system, broken off, buried, mowed over, or *** eater damage 1. As noted above (Weir Box) pump was not drained, which caused pipe cracking, and the drain of the Weir box/pump part was not kept clean and is not plugged-requires professional repair and clearing of drain 2. Cracked brass impact sprinklers- requires reimbursement 3. Plastic impact Sprinklers- requires reimbursement 4. Damaged plastic sprayer heads, fittings, glue, schedule-40 3/4" PVC-requires reimbursement (see receipts) 5. Broken off or damaged pop-up sprayers-requires reimbursement 31 Trees (Not included in Contract Proposal for repairs) A) Unknown tree-near driveway shrubs-requires a full-size replacement tree 1. DEAD B) Long needle pine tree-next to driveway in front yard 1. Bottom third of tree-ALL DEAD LIMBS C) Blue Spruce 1. Many DEAD limbs under the canopy of limbs 2. Many DEAD lower limbs, near tree bottom 3. Lower branches not pruned to allow impact sprinkler to water lawn, Black Walnut tree and Blue Spruce tree. D) Apple Tree (front yard)-requires a full-size replacement apple tree 1. Widespread blight throughout entire tree 2. Blight contamination was too great to try to save tree; had it cut down to prevent spread to surrounding apple, cherry and pear orchards. E) Black Walnut-out front door 1. Massive aphid infestation of entire tree. No systemic insecticide used each Spring as indicated in the "Information for Renters." 2. Three, 5-6 inch branches broke one morning, with no breeze or wind, and were hanging down from high up in the tree. The heaviness of the syrup created by the aphids was so great, with anything in the air sticking to it, that the branches broke. There was no rot or any kind of disease on or around any portion of the broken area. 3. I had to endure the stickiness on my shoes and feet, and my pets constantly were removing the sticky leaves that fell from their feet and fur, and a constant mess of tracking the sticky leaves inside the house. 4. The front of my house was coated in aphid syrup, with leaves, dust, insects sticking to the siding and windows. 5. In the Fall, when all of the sticky leaves were falling, and blowing in the backyard, my pets and I had to endure more of the sticky leaf mess. F) Ornamental Crabapple Tree-close to the neighbors, East side of yard-requires a replacement full-size tree, since 1/4 of a tree looks quite unsightly 1. Three quarters of the tree was DEAD, and had to be removed G) Maple Tree past Northeast of the Ornamental Crabapple tree 2. Twenty to thirty thumb-size and larger tree suckers that should have been removed H) Poplar Tree-back yard 1. Many, many tree suckers that should have been removed I) Two unknown type trees-at far Northwest part of property 1. Forest of suckers 2-3 inches in diameter, at a height of 3-6 ft.-from simply not mowing around the tree 2. Stumps from all of the suckers around the 2 trees that should be there, extending 20-30 ft. out into the dead lawn area, creating serious trip hazards, and difficulty mowing. These stumps and roots around the trees and in to the lawn area require removal. 32 Living Expenses During Mold Abatement, Demolition and Reconstruction Anticipated Work Time, approximately 6-8 wks. Please note: I do not accept from PacWest Interiors that the contents of my home being moved to my garage, since it still houses my car, riding lawnmower and many other items, and must be emptied prior to the decontamination/cleaning. 1. 25-30 ft. Fifth wheel/RV or trailer with outdoor awning delivered to my property for me and my pets to live in while I maintain my property 2. Reimbursement for electric and water bill used for my living in the fifth wheel, and for all demolition/construction work 3. Periodic dumping of 5th wheel waste water as needed on site. 4. Packing, moving and storage of my household contents; off site at secure nearby location 5. Satellite and Internet service provided to the temporary home above in #1, while displaced from access to my home service. Estimated Cost: $4,000 Receipts for Reimbursement 1. Mold Inspection a. $450 2. EMSL Analytical, Inc. (Mold Sample Testing) a. $382.36 4. Irrigation supplies for repairs to damaged irrigation system; receipts can be provided upon request a. $569.43 5. Miscellaneous (new gate hardware for missing gate, strand board to place over water damaged floor for washer and dryer placement, Oder Seal for mold/mildew stink in house etc., new garage door deadbolt and lock for one destroyed) Receipts can be provided upon request. a. $279.56 Total: $1,681.35 (Continued on Next Pages) 33 Other Expenses 1. Non-lawn labor for restoration of yard/flower beds a. $7,020 2. Housecleaning a. $2,050 3. PacWest Interiors (Proposal and Contract) ONLY FOR MOST DAMAGE TO HOUSE AND GARAGE, BUT NOT ALL a. $157,875.00 (with clause for additional costs if any additional mold growth discovered) 4. Replacement of Lawn with sod, after disking and removal of *** grasses, stumps and soil pushed on to property at far back yard with the poplar logs, root ball, and other tree debris a. $15,500 (estimated) 5. X-10 Alarm System a. $200 (estimated) 6. Replacement trees (estimated) a. $450 (estimated) 7. Replacement of Chunky Bark Mulch-delivered a. $400 8. Replacement Fencing (field fence, vinyl coated fencing, barbed wire) a. $300 (estimated) 9. Missing Flower Bed Plantings a. $360 10. Arborist to prune grapes-clean out large dead wood a. $200 (estimated) 11. Concrete to patch pond cracks a. $7 12. Replacement Fountain Head chewed up by dog a. $15 13. Dump Fees for garbage left a. $21 (3 trips) 14. Irrigation Plumbing repair and unclogging of plugged weir box drain, b. custom made O-ring for pump a. $ 400 (estimated) b. $ 50 (estimated) 15. Loss of rent for the month of March 2015 a. $1,095 16. Burn barrel (small) a. $10 (estimated) 17. Driveway Reflectors a. $8 (estimated) 34 18. John Deere Riding Lawnmower Tire (2 front, 1 back) a. $65 19. John Deer Riding Lawnmower Cart Tire (1) a. $17 20. Living Room Valences, custom made and installed a. $300 21. Missing convertible hand truck from garage rafter a. $75 22. Decontamination of Garage of Mouse ***, Bird Droppings and other filth/stains/gum etc.) a. $2,000 (estimated) 23. White Bathroom Cabinet (free standing) a. $95 24. Vinyl Blinds (bathroom) a. $16 25. Bathroom plunger a. $8 26. Kitchen Range a. $450 27. Dishwasher a. $400 28. Stairway and attic sink light glass covers/shades that match a. $15 29. Plate Glass Mirror above attic sink a. $25 30. Metal Blinds Attic Level (one blind) a. $45 ___________________________________ Living Expenses total: $4,000.00 Receipts for Reimbursement total: $1,658.21 Other Expenses total: $189,172.00 Grand Total: $194,830.21 35 pages Update by user Sep 08, 2016 Jevons Property Management   Website:www.jevonsproperties.com/‎ (509) 895-**** Property management company in Yakima, Washington Address: 303 W Martin Luther King Jr Blvd, Yakima, WA 98902 Phone: (509) 895-**** Reviews from the web Yelp 2.5/5 7 reviews Original review posted by user Sep 07, 2016 I would select zero star rating if it was available. These people will lie to you, not stand by their contract with you, will allow "renters from ***" to destroy your home, as happened in my case, and not hold the renters accountable for the damage they caused. I've lost all of my $75,000 of sweat equity from remodeling my current home, and the previous remodeled home's equity that I invested in my current home. I set the occupancy of my home to 4 people, because 2 of the 3 bedrooms were very small. They allowed a family of six in my home, which is a clear breach of contract. These people destroyed my home is less than 2 1/2 yrs. after I worked very hard to remodel the entire home and property. They don't check on the renters compliance for agreements they signed with them, and will allow them to do whatever they want, because no one is checking up on them. They will lie to your face that everything is fine and going well, when they haven't a clue. My home is now full of toxic black mold in my kitchen, bathroom, laundry room, living room and master bedroom, all except one small bedroom. I now have to face a second Winter in my destroyed home that is full of toxic black mold, as documented by a reputable lab and mold remediation company (LifeSpan Systems).They ruined just about every surface in my house, which were all in new or like new condition. My dishwasher and kitchen range are toast, one of my French doors fell off, my roof is leaking from people walking all over the low sloped roof etc. Their insurance company found no liability with the destruction of my home and 1+ acre yard. This is a horrible crime that they have committed against me. I've heard other horror stories from mold inspectors. If you value your property, DO NOT BE FOOLED BY ENRIQUE JEVONS LIES AND DECEIT, INCOMPETENCE AND NEGLIGENCE! They only want your money and don't give a *** about you or your property. You have been forewarned! Don't do it, or you will regret it. If I had the money, I would sue, sue, sue them! I am disabled with severe arthritis in my hands, and they have walked all over this hardworking, responsible and decent woman of 58 yrs. DON'T LET THEM DO THIS TO YOU!!!! PLEASE!!!!