Hi. I am writing this in regards to a pair of jeans that have a manufacturing defect in the back right pocket where they were sewed together and the size posted on the jeans was the incorrect size displayed on jeans. I am the type of person who will not wear cloths until they are washed due to contamination from other people trying on cloths at a store. I did not wear the jeans. I only washed them. I went in to your store to get the product in question replaced and due to your return policy i was not able to get any reimbursement for product that was flawed at not fault of my own. I talked to Cory Waite Assistant Store Manager. He was of no help at all in regards to the problem. I asked to speak to Megan Harper the Store Manager but was told that was not possible. Cory wouldn't call his manager to get this problem resolved. It only takes a second to care and no action was taken to notify aeropostale of the issue with there product. I buy from your store on a regular bases and I am only one out of millions of customers you have. My point is that if other people are experiencing the same bad experience with your products, I would think you would want to be notified of these issues instead of receiving treatment such as someone throwing there hands up in the air and saying I'm sorry there nothing we can do. I was left feeling cheated and scammed out of a product I enjoy and believe in. I am bring this to your attention so others dont have to experience what I went through. The product in question is [protected] Straight Rinse Jeans. You can reach me at my email address if you have any other questions in regards to the product or the service I received. I thank you for your time in this matter.