This company was very negligent from the beginning. My house deteriorated in numerous places, and the repairs were super slow. When I confronted the manager, she said that the number of employees she had to fired for not meeting the standards was too many and that it was not her fault and always blamed the person she fired befoer. I had otc change the Rental Manager, and this lady had the audacity y to try to take legal issues saying that she has a contrary, meanwhile my how to continue to deteriorate with prolonged repairs being conducted on the property. I had to get lawyers to contact her, and she backed up and provided the deposit to the new property manager. However, she did not provide a copy of my initial inspections when her company received the home from me or the key for my property. Now I am pursuing legal avenues with the BBB and the to get the documents and compensation she did to my house under her management; please stay away from this if you do not want to have an unpleasant experience and your house deteriorate with no supervision and accountability. His excuse was always that the only othing she said that was only responsible was for my payment to his my account, not for the repairs or finding a contractor to fix my deterioration home. The inspection, which I never got one until I had to ask one-two year out. Hopefully, she will provide this the Beter Bussiness beauty, other legal representatives. The transition from her property manager to my new agency was a nightmare. Lawyers had to get involved. She never gave us the initial inspection, making it hard to keep the tenants accountable for the damage to the home. Still do not have the keys or the initial inspection when I signed the hoe to her.