They only send half your order. You can not contact anyone ever. Then you get a computer generated email reply from them saying (I have requested the shipping information from the warehouse your order was assigned to, I will contact you.) I paid RV Parts Country, not some other warehouse. LIES LIES !! all I want is what I paid for. WHAT A JOKE. Please order your parts elsewhere. This place is fake and not a good place to do business. Only wish I would have read the reviews before placing my order and just giving them my money. They will never get another penny from me and I hope they don't get a chance to take your money for nothing. Please everyone complain to pay pal , credit card companies, your bank.