I placed an order on 2nd Feb/20 for an item to be picked from Las Vegas to Ireland fully paid. Parcel Monkey confirmed that item will be picked from Las Vegas on 17th Feb/20. Several dates were mentioned in which FedEx was to collect item and never did. I was frustrated with their team emails reassuring a pickup that never happened. I requested for refund they didn't confirm, my money is not refunded item not collected. THIS IS A SCAM COMPNAY PLEASE RUN AWAY FROM THEM. RUN, RUN, RUN!