26 Feb, 2021 → by ClaimboUser694816
Item broken during shipment needs to be replaced
February 26, 2021 To Customer Support for Lazada: RE: LEXCB021152**** As your records will show, I have made many purchases from Lazada and I have always been satisfied with the value and quality of my purchases. However, today, the mug I purchased suffered from poor packaging, it arrived in many broken pieces. Whoever packed the box did not use any packing materials to protect the mug during transit. I hope you can replace the mug without any problem. Thank you, Matt Kramer Tawan Ngam Village Moo 4 Bangyai Subdistrict Bangyai District Nonthaburi, Thailand 11140 My phone numbers are: 66-0820****91 66-06****6017