Hi, what happened was $1000 I had came out of my account and I didnt know where it went, I tried to get in touch with coin base at every level I could not get in touch with coin base so I contacted the bank and then later I asked a friend and he told me where to look to see if the money was there and it was then I called the bank and cancel the investigation the problem was I couldnt get in touch with coin base to help me. So if people have a problem they cant get in touch a coin base no matter how they try, at least I couldnt get in in touch with you.