7 Jun, 2021 → by ClaimboUser30668
Is Florida Shredded Mozerella Cheese a brand?
1
Worst supermarket, very rude cashier and even worse manager. They had a huge OFFER sign under the 500gm Emborg Shredded Mozerella Cheese. From rm27 now it's rm20.40. wow cool, so my wife and I grabbed a pack and together with our basket full of stuff, proceeded to the cashier. After paying for everything, we noticed the aunties in front of us complaining about the promotional price of their cheese product (different type of cheese though) that was charged full price during check out. So we decided to check our bill too. True enought we were charged rm27 for the cheese. So we told the cashier who without even looking at us barked "wait wait wait". After a few minutes, a guy came and took our cheese products to check... He came back with the promotional price tags. He proceeded to refund the aunties the balance money. But refused to refund ours. His reason being the promotional price tag wrote "Florida Shredded Mozerella Cheese" and not Emborg. So the brand was different. As to why or who put the sign under the Emborg cheese was beyond him. And he had the audacity to laugh at me, asking me "you don't know the price for this?"... He continued to say that some customers just want to pay less and put the sign there. OMG. When I told him off that I should not be made to pay for their mistakes, he asked me "jangan gaduh!". What a genius he is. He must be the most clueless, tactless store manager there is. He claims that he is powerless to refund us the money but we can exchange with other products of the same or greater price. Well, he just refunded the aunties in front of us 5mins ago. Anyway, we gave up, no point dealing with really unreasonable people. We left without changing anything. Never going in your store again. Worse experience.