This company is a piece of work! I am an existing customer, with the unit in my wife's name. For a second unit, they wanted me to fill out an application (fine!), but they wanted to fingerprint me (no way!). It's their policy! No way I am letting some random business have my fingerprints. When I told them no, they got really belligerent and rude. I walked out of there and am looking at other places now. I asked at UHAUL and another local place and they don't fingerprint. Extra Space has a nice facility, but it is not worth the extra money or the invasion of privacy and aggravation.