I haven't gotten a straight answer from their "customer service" reps regarding hidden fees and signing the lease agreement which says I am leasing for 4 months even though the state mandated 30 days. Lease says there is $221 "early cancellation" fee which worries me and was not disclosed by rep on phone. Also adding insurance cost without telling me that plus all other horrible reviews regarding automotive failure/damage that they won't cover is disturbing. I asked for a lease revision but they assured me that they wouldn't charge me. I want proof before I sign. Lastly, device install appt was never made with car toys in Tacoma so when I arrived after a ferry ride and lost wages I couldn't get in installed and had to return next day. Intoxolock blamed the installer and offered no compensation after repeated requests. DON'T USE THIS COMPANY!!!