Just reiterating everyone else's experiences with DirecPath service. They are, without a doubt, the worst provider of (any) service I've ever encountered. Daily internet service outages are commonplace, and they happen so often we don't even bother calling anymore. Sometimes the internet goes out for a couple of minutes, sometimes for a few hours. No one at their "customer service" can answer anything as to why. The entire complex's (Regency at Woodland in Conroe, TX) internet has been down for going on five days now, and no estimate of restoration. Word to the wise; If you are looking to rent, need reliable internet and they only offer DirecPath - run!