On August 31 I ordered and paid for (via Paypal) 180 tablets of a medication my dog needed. Petco had the best price I could find. I received confirmation from Paypal that the money had been paid but no email confirmation of the order from Petco. On September 2 I called to ask about my order because the website showed it as "pending" on my account page. The representative told me they were out of stock and there was no ETA for when they would be getting it back in! But they took the money anyway. I was furious and asked why no email confirmation of the order, why no email that they were out of stock, how long did they intend to just sit on my payment and not tell me they were out of stock? Apologies, oh yes, she understood how frustrated I was, yada, yada, yada. I demanded a refund of my payment and she at first told me she could not do it, then changed that to if I cancelled the order, they would refund me. But it would take up to 2 days for me to get my refund. And this is after they already had my funds for 2 days. This is fraud. This company should be shut down.