4 May, 2021 → by ClaimboUser854644
Interest
*SOLVED
BEWARE, BEWARE, BEWARE, WARNING, WARNING, WARNING On 04/24/2021 I call to get the balance to pay off my Capitol One Card. On calling they provide the statement balance and the current balance. Upon receiving the current balance, I paid the amount provided. On 05/03/2021 after my closing date, I get a statement saying I have a balance. When I called to inquire about the balance, they said my interest was added in arrears. My question was, how can I have an arrears balance, when the account is paid? Kim, the Sr. Account Supervisor stated the interest you pay is not for your current payment month, but for your previous month interest. Which will always give you a residual balance from interest accruing after ending billing cycle. I am not aware of any other company of this size, using this practice. Be warned.