Insurance payment refund (car rental)

/ 41 reviews

12 Aug, 2021 → by ClaimboUser704061

Booked a car in Montenegro in July 2021 (voucher CF5DC0B2) The car was damaged and I paid 500 Euros to the car rental company Stella car (carflexi partner) I paid the insurance fee to carflexi so this 500 Euros should be refunded. Sent all documents and evidence to them but [protected]@carflexi.com has been silent for 2 weeks. No reaction from customer service and no refund. Looks like insurance fraud.

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