Poor quality and build. The laptop I purchases in 2018 with a 2 year warranty started giving me problems with the key strikes, often missing letters had to be constantly retyped due to keys not connecting (mainly high usage keys) about 3 months after warranty ran out. About 3 months later the back hinge started to separate and this computer has never been abused, dropped or handled roughly. I have a 8 year old dell that has better keystrokes and no problems with the cover. Cheaply built and made to not last dell is not the company they once were 10 years ago.