16 Jan, 2016 → by ClaimboUser762541
Inguiry about new service to acreage
Had made many calls to see who was the Provider for Natural gas to acreage I just purchased in the Ponoka area. Was told by many other service provider that ATco Gas is who I need to contact for set up. When I called the female said we are the Distributor, not the provider for hook up or billing. I asked then who do I talk to , to get service set up for when I move,. She again , again, again said the same thing and was clueless on what I requested and no help at all. So frustrated on the poorly communication that was done, I had to hang up and cannot do crazy.