Pleae be very aware of this Business. Deposited money with them. At first it was a small amount to see how the interest promised would be calculated. That seemed to be good. So we transferred some other cash in, thinking since it is a savings account that we would be able to get to it when we needed it. Well not the case. I openned the account up and then I added another person on the account in case of emergency. Well even though I have all my sign in info, gave them on line and verbally on the phone. They have refused to send me my money and close the account. They keep saying that the other party will need to verify. Well we both(at the same time-to verify any info they needed) spent hours on the phone with them this past week. We verified everything from when we established the account and so forth. The Rude sustomer service and the Nasty manager if he was a mangager stated that with allthe info that we gave , we could not be verified. Thank goodness we decided to take out money and not deposit any more in like we almost did. But this bank's customer service is nasty and not consumer friendly. So now we are writing to the company, a demand letter with documentation. And of course if we need to will hire an attorney but we should not have ot do this just to get our funds out.It really is sad that I will need to get an attorney to get my savings out. Anyway the point of my story I beleive is to only do business with Banks you can actually walk into Or you too could be taken advantage. I write this to say be very careful of this company - ING Direct - Special note - They also own Sharebuilder.com .