I have recently made use of travelstart to book return flight fron jhb to PE online. To my dismay I discovered that my name (Karen) and surname (Felix) was captured as Felix Felix on boarding pass, but I have used my visa card to pay. I gave tried to get hold off travelstart to rectify issue, but they only use WhatsApp which was a nightmare as they waiting time for response was frustratingly long. When I went to board I was told I have to pay R150 before I can board to fix name change. Upon return 2nd airline charter charged me a ridiculous price of R1150 for name change before I could board. When I got hold of travelstart eventually the said I must contact air charter. This was uphailing that they can use my visa card to excess my acc but my boarding pass was wrong