LBC DAET (DAE01) branch doesn't even deserve ONE STAR. Entitled staff. I got a message about my item ready for pick up around 3pm, without any details as to their operating hours so I could at least have an idea what time to go there. I asked their Twitter CSR, told me they're open til 6pm. Got there 25-30 minutes past 5 and they are already closed. The staff were still inside so I tried to ask if I could still pick up my item since I was told they are open til 6pm but they refuse, saying I just come back next day. Which is so pathetic since I'm already there, they should have compensated for that mistake by going through the transaction but they didn't. Imagine the hassle and waste of time. So inconsiderate! User's recommendation: Boycott this greedy courier! Too expensive rates yet so unprofessional staff!