I ordered two bottles and some sips and I haven't received either lived for either bottle, one lid came today in a separate bag, but clearly I needed two and it stated it in the email and thats what I was missing.. if I don't get it shortly I am going to send the whole order back and have it canceled. I understand they might be busy but they should read exactly bottles are ordered how many lives need to come to that same order and pay attention to the person that's filling the order.