7 Nov, 2020 → by ClaimboUser299597
I’m blind they suck.
So if you have accessibility concerns they urge you to contact them via their help page... which is totally impossible to use while blind. I'm using a screen reader, a piece of software that reads the content of their site and allows me to interact with the elements therein. The required fields to submit a complaint about accessibility of their site are not compatible with NVDA, my screen reader, I've tried on chrome and firefox. So in trying to report the accessibility issue I had with their streaming service I found I am totally unable to report anything to them at all. Can't really think of a bigger *** you than their reporting tool not allowing me to report problems. User's recommendation: continue ignoring NBC.com as usual.