I formally requested walk-throughs before moving out. None granted. Charged key fee despite putting keys in hands of leasing consultant, CeCe Prokop. Also withheld other fees from security noted as illegal by my attorney. 2 demand letters from my attorney has no results. Certified mail was not acknowledged (no return of receipt) and no response to emails. I'm seeking Agent of Service name and address to have small claims served by San Francisco court. Phone calls and other requests not answered. Location: 388 Beale Street, San Francisco, CA 94105. Help to resolve this matter would be greatly appreciated.