3 Jul, 2021 → by ClaimboUser271292
Ignorant customer service

1

First, they do not contact the buyer with followup shipping notice or tracking information then my customs documents were incorrectly valued at $920 (I paid $165). This screw up cost me $207 in customs fees. PotP claimed they never make mistakes, this must be a Government error but refused to provide a scan of the merchant's copy of the customs declaration. Then accused me of slander when I critiqued their customer service and likely validity of the signatures. NO!!! User's recommendation: Never buy from.
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