Horrible customer service. I live in a one bedroom apartment and my bill was 240. When I called to ask why was my bill so high they said my rate changed . I was never notified that my rate was changing. I cancelled with them and for a week and a half from my final payment , I was charged 140. They stated they emailed me. I did not receive one email regarding my final payment. I wish I never gave them business! Do not choose this company !