I'm furious with blackhills energy it took 2 to 3 years for me to finally recieve bheap which I was ever so thankful had to renew and did as instructed sent info online as well as postal delivery playing double jeaporady to make sure bheap receives it in more than enough time thus isn't the first time blackhills energy states I am past due which is so untrue now again I paid my balance of 38 to western union speed pay automated more convenient fot me and the fees each charges I paid too sure quick to withdraw the funds before call even ended now im. Stressed say s I'm past due 118.00/ are you kidding me im in hardship as ig I have been so distraught since to unfair and not honest rude employees snooty and heavy breaT h to *** and sighs power is always going out never informed for preparation or we can toget time to get our belongings children or pets very high price costly rates keep rising I never received the refund that was entitled too twice and now this it better get straightened out fast black hills seem like gold diggers no clue how to live limited and poor and thus is what they have for loyal customers is conning lieinand putting customers at there criteria suiting them I paid through automated because no one would answer then a message said they were closed I struggle and followed all by the rules and made my payments so I wouldn't lose my bheap it took a very long time to get accepted because they would say never got my application numerous times I'm very poor and disabled and thus and mental health I'm so stressed out I also have anxiety and severely I haven't slept 2 nd night nowl due to this issue I want it disputed immediately it took my money approx 11 pm. I paid 39.00/plus dollar 95 fee they charge for using automated call black hills friday no one ever pickef free