17 Jun, 2019 → by ClaimboUser204428
If I could give a zero I could. DO NOT BUY FROM THIS SITE!

If I could give a zero I could. DO NOT BUY FROM THIS SITE! There is no customer service number to call. The online contact failed the first 4 times dumping all my information and questions when the captiva failed. They do not provide the FedEx tracking number under account information. One package they marked as received but never was delivered. The second package was delivered and the dress was seriously too short to wear without flashing, I am only 5'6"-- unacceptable. The fabric wrinkles heavily and it arrived wadded in a bag with strings and shredded fabric still attached to the dress. Also, the dress was much larger in width vs. the size chart. Lastly, returns are not explained on the site. They require customers to email customer service. Packing materials were minimal and were in Chinese. Again, no return/ exchange information. They do not take clearance items but they do not any items clearance so not sure if they ever contact me I can return this item... to China. They mark up items heavily to offer 50% off junk.
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