4 Jun, 2021 → by ClaimboUser180368
Identity Theft and Fraud
2
After dropping the car at Honda Paragon in Woodside for a battery change, a salesman kept contacting us by phone about a deal on a new car. When we returned to pick up our car we listen to what he was offering and told him we are considering it but then we left because it was late. No final deal was made, nothing was signed etc Later that night we realized that the car he was trying to give us was added to our insurance. After we left he called our insurance, pretended he was the policy holder and added the car. Without ever informing us. That's fraud. The insurance is working on getting us the call recording. We informed his boss about this and he was extremely rude and tried to make excuses for the guy who committed fraud. We will take this to Honda HQ and every authority that deals with this type of issue. The behavior and actions of the salesman and the manager we spoke with are unacceptable and even criminal.