First time I've been to Friendly's in years - and I will NEVER go back. I grew up going to Friendly's. It used to be a great restaurant, however it is beyond awful now! It was filthy, the staff were yelling and arguing with each other. I waited almost 20 minutes for a $6.00 ice cream cone - definitely not worth the money or the wait! A customer who ordered an ice cream sundae after me was given her order before me. I looked at the employee and questioned him. He responded that he didn't have my flavor of ice cream and had to go to get it. I seriously do not know how it has stayed in business with such horrendous service, sub-par food and ice cream and a disgustingly dirty restaurant. It's way past time this restaurant goes out of business for good.