after 3 years of losing my coins and complaining over 45 times, I have had it with vegas world. If their customer service dept. would be instructed to take responsibility for their inability to provide good, steady service perhaps so many of us would be so angry. Instead all we get is gobbly *** and blame of the customers pc. I am going to another site and will take my l;osses before I lose more and tear my hair out. Hiss boo!!!! T User's recommendation: dont waste your time and money.