After ordering and paying for a pair of boots, I was sent a flat piece of plastic with a threaded brass rod attached.(Value=$1). When I checked for my order, on their website, there was no record of the order. I did keep a copy of the E-mail receipt on my computer. I know this is a Chinese company, but I still plan on filling mail fraud charges... If I can find an address to send service! User's recommendation: Avoid this company at all cost!